Noah Wharton
Summary
Telecommunications Supervisor with a proven track record of achieving 100% operational readiness by leading high-performing teams. Expertise in network management and customer support drives the optimization of telecom systems, resulting in enhanced organizational efficiency. Demonstrated ability to train staff effectively and implement strategic upgrades that significantly improve network performance and customer satisfaction. Career aspirations include further advancing technology solutions to achieve superior system reliability.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Telecommunication Supervisor
Telecommunication Supervisor
08.2022 - 02.2023
- Supervises, installs, employs, maintains, troubleshoots, and assists users with telecommunication systems, terminal devices, satellite communications equipment, and automated telecommunications computer systems, to include local area networks, wide area networks, and routers.
- Supervised a team of three employees in the development of a communications policy, outlining the steps to achieve 100% operational readiness.
- Developed a system to enhance the capabilities of the information technology team to stay organized when dealing with trouble tickets from other departments.
Telecommunications Site Lead
Telecommunications Site Lead
03.2021 - 08.2022
- Supervised, developed, maintained, and troubleshot telecommunication systems for an entire department containing over 90 employees.
- Taught all senior supervisors and managers on the most up-to-date process of how to install and uninstall the most-used telecommunications and GPS satellite systems.
- Developed and taught a class of over 80 employees to enhance the organization's operational readiness in the installation process of telecommunications systems.
- Lead a team of eight on the creation of multiple guidelines of conduct and repair for telecommunications equipment, such as Line-of-Sight (LOS).
IT Help Desk Specialist
IT Help Desk Specialist
10.2019 - 03.2021
- Assisted in the creation and resolution of tickets with Active Directory.
- Helped maintain two large-scale MS Teams accounts for 90+ users.
- Maintained software updating, life cycling of equipment, and the resolution of hardware issues as needed.
Education
Telecommunication -
Systems Operation Specialist
Fort Gordon, GA10.2019
Intermediate Certificate - Network Administration & Database Business Analyst
Computer Minds
Euless, TXSkills
- Software configuration
- Network management
- Customer support
- Network design
- Hardware installation
- Telecom engineering
Certification
- Cisco Certified Support Technician Networking (CCST Networking) (October 17, 2024)
- Microsoft Certified: Azure Fundamentals (November 12, 2024)
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Telecommunication Supervisor
Telecommunication Supervisor
08.2022 - 02.2023
Telecommunications Site Lead
Telecommunications Site Lead
03.2021 - 08.2022
IT Help Desk Specialist
IT Help Desk Specialist
10.2019 - 03.2021
Telecommunication -
Systems Operation Specialist
Intermediate Certificate - Network Administration & Database Business Analyst
Computer Minds
Similar Profiles
Summer WilliamsSummer Williams
Corner Bakery Cafe at Catering Supervisor, Cook, Shift SupervisorCorner Bakery Cafe at Catering Supervisor, Cook, Shift Supervisor
Thirumal KuppusamyThirumal Kuppusamy
Ps Peruvision Sdn Bhd at Blasting & Painting Supervisor / Painting Quality Supervisor/ Project CoordinatorPs Peruvision Sdn Bhd at Blasting & Painting Supervisor / Painting Quality Supervisor/ Project Coordinator
Salvatore FauciSalvatore Fauci
Warehouse Receiver at Quanta Telecommunication ServicesWarehouse Receiver at Quanta Telecommunication Services
Pedro Da SilveiraPedro Da Silveira
Supervisor of Telecommunication at MV TelecommunicationSupervisor of Telecommunication at MV Telecommunication
Walid TurkiWalid Turki
Telecommunication Project Supervisor at AtkinsrealisTelecommunication Project Supervisor at Atkinsrealis