Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bursar Clerk
Ivy Tech Community College
09.2023 - Current
Interacted with customers by phone, email, or in-person to provide information.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Maintained filing system and organized customer documents for easy retrieval of information.
Monitored office supplies and made arrangements for restocking of low-stock items.
Verified transactions, product orders and shipping dates and entered information into databases and reports.
Processed documents and materials to disseminate information to appropriate parties.
Input data into spreadsheets and databases.
Senior Data Entry Specialist
Purdue Fort Wayne Admissions
10.2019 - Current
Completed data entry tasks with accuracy and efficiency.
Scanned documents and saved in database to keep records of essential organizational information.
Entered numerical data into databases with speed and accuracy using 10-key pad.
Compiled data and reviewed information for accuracy prior to input.
Sorted documents and maintained organized filing process.
Organized, sorted and checked input data against original documents.
Corrected data entry errors to prevent later issues such as duplication or data degradation.
Verified data files prior to entry to maintain high data accuracy.
Verified accuracy of data before transcribing.
Identified data entry errors and reported to necessary departments.
Maintained ongoing communication with relevant departments to confirm accurate data delivery.
Added documents to file records and created new records to support filing needs.
Student Support Coordinator
Purdue Fort Wayne Financial Aid
11.2016 - 09.2019
Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
Prepared documents for underwriting by verifying client income, credit reports and other information.
Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
Provided quick turnaround times to maintain fast-past schedule.
Set up and completed loan submission packages.
Interviewed clients regarding loan needs and financial histories and conveyed information regarding application processes.
Reviewed financial statements and contacted institutions and customers to clarify details.
Maintained long-term relationships with customers to provide best-in-class customer service.
Student Worker
Purdue Fort Wayne
06.2013 - 07.2015
Took and followed detailed directions from others.
Worked in team environment to maintain high levels of productivity.
Answered phone calls and routed callers to appropriate personnel.
Maintained excellent customer service and positive attitude towards guest, customers and fellow teammates.
Greeted customers and guests warmly and offered immediate assistance.
Completed clerical tasks such as filing, copying and distributing mail.
Education
Bachelor of Science - Communication Sciences And Disorders
Purdue University
West Lafayette, IN
12.2021
Skills
Advanced Excel Spreadsheet Functions
Database Uploading
Sorting and Labeling
Data Entry Accuracy
Word Processing
Certification
Certified CyberSecurty, Google - May 2024
Additional Information
Advanced in SQL, HTML/CSS, Javascript
Timeline
Bursar Clerk
Ivy Tech Community College
09.2023 - Current
Senior Data Entry Specialist
Purdue Fort Wayne Admissions
10.2019 - Current
Student Support Coordinator
Purdue Fort Wayne Financial Aid
11.2016 - 09.2019
Student Worker
Purdue Fort Wayne
06.2013 - 07.2015
Bachelor of Science - Communication Sciences And Disorders
Employer Consultant & Achieve Your Degree/GUILD Coordinator at Ivy Tech Community College Kokomo Service AreaEmployer Consultant & Achieve Your Degree/GUILD Coordinator at Ivy Tech Community College Kokomo Service Area