Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
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NOAH WOELFEL

Angleton,TX

Summary

Dedicated and detail-oriented Communications Technician with 7 years of experience in installing, maintaining, and troubleshooting communication systems. Skilled in working with a variety of equipment and technologies to ensure quality controlled, seamless communication networks. Strong problem-solving abilities and commitment to delivering high-quality service and client satisfaction. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Fiber Technician, Installer, Trainer, Supervisor

Centric Fiber
07.2021 - 05.2024
  • As one of the first employees in what is now the fastest growing fiber optic Internet company in the United United States, had a substantial role in the training and growth of the company.
  • Completed over 5,000 residential and commercial equipment installs, trained more than 30 employees in various roles, was on-call 24/7, completed all tasks in a timely manner while keeping up with well over 100 customer calls and emails a day, both during and after hours of operation.
  • Additionally, was responsible for maintaining productive working relationships with the construction managers, builders, developers, sales teams, and property management of every serviced community, to ensure contractual construction servicing standards were upheld.

Tactical Transmission Systems Operator

United States Marine Corps
01.2017 - 08.2023
  • As a Communications Sergeant, Platoon Sergeant, Field Radio Operator, and Watch Officer for a Battalion Command Operations Center, have exercised and honed effective decision making and communication skills
  • Can efficiently structure, organize, and lead groups of more than 100 individuals in high stress environments
  • Deployed in support of Operation Allies Welcome in 2021. Had direct impact on the successful extraction and relocation of 10,000 Afghan refugees into the United States. Working with Department of Homeland Security and State Department, aided in vetting, processing, housing, feeding, and securing refugees into the United States.

Education

Bachelor of Arts - Communication And Rhetoric

American Military University
Charles Town
12.2024

Associate of Arts - Music Performance

Lone Star College System
Spring, TX
05.2020

Skills

  • Fiber Technician
  • Fiber Termination
  • Fiber Optic Routing
  • OTDR Operation
  • Fusion Splicing
  • Network Troubleshooting
  • Cable Management
  • Router/Modem Provisioning
  • Technical Training
  • Commercial/Residential Installation
  • Sales
  • Customer Support

Accomplishments

  • National Defense Service Medal
  • Global War on Terrorism Medal
  • Navy Meritorious Unit Commendation
  • Selected Marine Corps Reserve Medal
  • Armed Forces Reserve Medal
  • Armed Forces Service Medal
  • Certificates of Appreciation
  • Eagle Scout

Certification

  • Certified Tactical Transmission Systems Operator, United States Marine Corps

Additional Information

  • Active Secret Clearance
  • Proficient in Microsoft Office Suite

Timeline

Fiber Technician, Installer, Trainer, Supervisor

Centric Fiber
07.2021 - 05.2024

Tactical Transmission Systems Operator

United States Marine Corps
01.2017 - 08.2023

Bachelor of Arts - Communication And Rhetoric

American Military University

Associate of Arts - Music Performance

Lone Star College System

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NOAH WOELFEL