Noah Wohlsen
Cranford,USA
Summary
Experienced Customer Service Representative with proven ability to listen attentively and solve problems quickly and efficiently. With a strong dedication to helping customers resolve issues and cultivate a positive company image.
Overview
6
6
years of professional experience
Work History
Mainstage Performer/Guest Experience Host
Disney Cruise Lines
Toronto, Canada
06.2024 - 03.2026
- Engaged with guests daily to foster a welcoming, luxury experience through positive interactions and exceptional service.
- Addressed guest concerns proactively, delivering accurate information and thoughtful assistance to enhance guest satisfaction.
- Led safety muster drills on embarkation days, ensuring guest understanding and compliance with emergency procedures.
- Adapted to a dynamic onboard environment, adjusting to changing schedules, responsibilities, and performance conditions with professionalism and flexibility.
- Performed in high-caliber shipboard productions and special events, delivering entertainment aligned with Disney's brand standards.
Supply Chain Specialist
Target
Clark, USA
09.2023 - 05.2024
- Collaborated with vendors and distributors to ensure quality compliance of delivery vehicles.
- Audited stock levels and maintained detailed inventory records.
- Organized inventory to enhance delivery accuracy and streamline operations.
- Worked as part of a diverse team to fulfill daily orders and ensure timely stock replenishment.
- Inspected and processed damaged items according to company protocols.
Recruitment Officer
Baldwin Wallace University
Berea, USA
01.2020 - 05.2023
- Developed and implemented strategies to enhance engagement with prospective students.
- Organized and participated in recruitment events.
- Provided campus tours, showcasing facilities and resources to prospective students and families.
- Mentored new ambassadors, sharing best practices for effective representation of the university.
Education
Bachelor of Music - Music Theater
Baldwin Wallace University
Berea, OH05-2023
High School Diploma -
Cranford High School
Cranford, NJ06-2019
Skills
- Video Editing
- Customer support
- Special events planning
- Attention to detail
- Social media expert
- Efficient under pressure
- Proficient with Microsoft Office
Timeline
Mainstage Performer/Guest Experience Host
Disney Cruise Lines
06.2024 - 03.2026
Supply Chain Specialist
Target
09.2023 - 05.2024
Recruitment Officer
Baldwin Wallace University
01.2020 - 05.2023
Bachelor of Music - Music Theater
Baldwin Wallace University
High School Diploma -
Cranford High School