Dynamic and results-oriented professional with extensive experience in customer service and operational efficiency, notably at Hansen Motor Company. Excelled in multitasking and communication, enhancing team collaboration and customer satisfaction. Demonstrated expertise in scheduling coordination and sensitive material handling, achieving significant improvements in service delivery.
Overview
5
5
years of professional experience
Work History
Service Center Assistant
Hansen Motor Company
04.2024 - 08.2024
Answered phone calls, and answered customer questions.
Checked customers in for their appointment to have their vehicle looked at.
Brought in customer vehicles, and brand new vehicles in to various mechanics.
Passed along information about what was happening with the vehicle brought to mechanics.
Scheduled appointments for customers using Google spreadsheets
Washed customer vehicles
Drove customers home, and gave them a ride back to the dealership
Food Service Worker
Golden Spike Event Center
04.2019 - 03.2022
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Greeted customers at counter to fulfill requests and answer questions.
Learned other teammates' work tasks to train as backup.
Prepared and served various food and drink items to customer specifications in fast-paced environments.
Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
Processed customer payments and balanced cash drawers.
Car Porter
Hansen Motor Co
11.2021 - 02.2022
Washed cars and trucks daily for auto dealership.
Vacuumed interiors of vehicles to remove dirt and debris.
Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
Kept new and used vehicle lots neat and orderly and moved cars as directed by general manager in accordance with dealership display standards.
Maintained new and used vehicle inventory appearance and performance by cleaning interior and exterior of vehicles, and replenishing fluids.
Shined vehicle windows and windshields to remove water spots.
Picked up vehicles from and delivered vehicles to customers as directed by management.
Used a company provided credit card to pay for gas and other expenses
Pizza Maker
Little Caesars Pizza
04.2021 - 06.2021
Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
Used pizza cutter to slice pizzas according to size and customer specifications.
Monitored and maintained clean working areas and cooking surfaces.
Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
Sandwich Maker
Old Grist Mill Bread
08.2020 - 03.2021
Interpreted food order slips per shift to prepare food according to customer orders.
Executed sandwich artistry duties with very low occurrence of errors.
Greeted guests, promoted specials, and took orders.
Kept workplace clean and organized in line with restaurant policies.
Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
Prepared and served hot and cold sandwiches based on customer preferences.
Accurately operated cash register to process customer payments.
Education
No Degree - Biomedical Sciences
Byu Idaho
Rexburg Idaho
04-2028
High School Diploma -
Box Elder Highschool
Brigham City Utah
06-2021
Skills
Data entry proficiency
Scheduling coordination
Recordkeeping
Sensitive material handling
Handling and counting cash
Multitasking
Communication proficiency
Team collaboration
Task prioritization
Accomplishments
Served a 2 year LDS mission in Zambia and Malawi
Eagle Scout
Timeline
Service Center Assistant
Hansen Motor Company
04.2024 - 08.2024
Car Porter
Hansen Motor Co
11.2021 - 02.2022
Pizza Maker
Little Caesars Pizza
04.2021 - 06.2021
Sandwich Maker
Old Grist Mill Bread
08.2020 - 03.2021
Food Service Worker
Golden Spike Event Center
04.2019 - 03.2022
No Degree - Biomedical Sciences
Byu Idaho
High School Diploma -
Box Elder Highschool
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