Summary
Overview
Work History
Education
Skills
Timeline
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Noah Zaun

Bethlehem,PA

Summary

Dynamic professional with a proven track record at UPS, excelling in team management and operational excellence. Recognized for enhancing efficiency through effective problem-solving and mentoring. Skilled in OSHA compliance and materials movement, consistently achieving high performance standards while fostering a safe and productive work environment.

Overview

11
11
years of professional experience

Work History

Lawn Care Technician

Lawn Stars LLC
06.2021 - Current
  • Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
  • Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Maintained detailed records of services provided for each client''s property to ensure continuity of care over time.
  • Maintained and serviced lawn care equipment to enhance longevity.
  • Assisted in the training of new team members, sharing valuable knowledge and expertise in lawn care techniques.
  • Improved efficiency by effectively managing time spent on each job site while maintaining high-quality work standards.
  • Operated varied types of lawn care vehicles, following safety protocols to prevent accidents.
  • Contributed to a safe work environment by adhering to safety protocols during all lawn care activities.
  • Promoted company values through professional demeanor and following uniform guidelines during interactions with clients.
  • Assisted in design and installation of lawns, gardens and other landscaping features to enhance aesthetics of outdoor spaces.
  • Reduced callbacks by ensuring thorough completion of all assigned tasks, including mowing, trimming, edging, and debris removal.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Utilized lawn striping methods for healthy grass growing and appearance.

Shipping Associate

AmerisourceBergen
12.2020 - 06.2021
  • Assisted staff in shipping processes such as proper handling and storage.
  • Collaborated with team members to optimize workflow, resulting in faster order fulfillment.
  • Packed and labeled boxes with maximum efficiency.
  • Ensured timely delivery of packages by efficiently organizing pick-up schedules with carriers.
  • Consistently met or exceeded performance metrics while maintaining high-quality standards in all aspects of work.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Handled day-to-day shipping and receiving overseeing more than Number packages per day.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Maintained organized storage areas for easy retrieval of products during order preparation.
  • Increased workplace safety by strictly adhering to company protocols and guidelines for handling hazardous materials.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.

Hub Supervisor

United Parcel Service, UPS
05.2016 - 12.2020
  • Conducted regular performance evaluations for staff members, identifying areas for improvement and offering constructive feedback.
  • Implemented inventory management systems to maintain accurate stock levels and reduce waste.
  • Improved customer satisfaction by addressing concerns promptly and providing resolutions.
  • Managed a team of warehouse personnel, fostering a positive work environment and encouraging professional growth.
  • Enhanced operational efficiency by implementing streamlined processes and procedures.
  • Supervised daily operations to ensure adherence to safety protocols and regulatory compliance.
  • Managed labor assignments and equipment allocations and met transportation, operations and production goals.
  • Recommended measures to improve production methods, equipment performance and team operation and productivity.
  • Motivated workers to exceptional performance through implementation of new strategies.
  • Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
  • Ensured all shipments were dispatched on time while maintaining strict compliance with shipping regulations and guidelines.
  • Utilized data-driven decision-making tools to identify opportunities for optimization within the hub operations, implementing necessary changes effectively.
  • Provided ongoing training for employees on new equipment, software updates, and best practices in the industry.
  • Coordinated with upper management on strategic planning initiatives aimed at enhancing operational excellence.
  • Worked closely with personnel, customers, and contractors to resolve problems.
  • Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.

Package Handler

United Parcel Service, UPS
11.2014 - 05.2016
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.

Education

High School Diploma - General Studies

Liberty High School
Bethlehem, PA
06.2013

Skills

  • Attention to detail
  • Problem-solving
  • MS office skills
  • Mentoring and coaching
  • Supply chain management
  • Personnel supervision
  • Operational standards
  • Performance monitoring
  • OSHA compliance
  • Materials movement
  • Hazardous materials handling
  • Equipment operation
  • Warehouse operations
  • Time management
  • Workplace safety
  • Operational excellence
  • Team management

Timeline

Lawn Care Technician

Lawn Stars LLC
06.2021 - Current

Shipping Associate

AmerisourceBergen
12.2020 - 06.2021

Hub Supervisor

United Parcel Service, UPS
05.2016 - 12.2020

Package Handler

United Parcel Service, UPS
11.2014 - 05.2016

High School Diploma - General Studies

Liberty High School

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Noah Zaun