Noberto Mendoza
Chicago,IL
Summary
Hardworking, detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and pressure. Also very growth oriented who embraces challenges and is comfortable with being uncomfortable.
Overview
5
5
years of professional experience
Work History
Paint Prepper
Erie LaSalle Body Shop
11.2021 - 09.2023
- Prepared vehicles for paint application by taping and masking different areas.
- Removed grease, dirt and rust from surfaces of vehicles prior to painting.
- Assisted paint team with staying on track for scheduled deliveries by quickly completing work.
- Filled small dents and scratches with body fillers and smoothed excess materials.
- Cleaned guns, tanks and tubes with solvents, wire brushes and cloths.
- Helped painters blend paint to match specifications.
- Backed up refinish technicians by applying paint and touching up errors.
- Executed work orders for painting team as part of larger project schedule.
- Primed, painted, varnished and lacquered walls and surfaces.
Parts Specialist
B&l Automotive Repairs
09.2020 - 11.2021
- Issued parts to technicians to complete customers' repairs.
- Assisted Service Writers by answering questions and placing orders.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access parts.
- Recommended alternative parts if necessary and offered suggestions to Body Technicians.
- Adhered to company guidelines for performance and compliance.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Verified shipments against invoices.
- Assisted Service Writers by responding to complaints and offering updates on back-ordered parts.
- Competent in CCC one estimating system
Auto Body Apprentice
Auto Tecx Collision Repair
05.2018 - 07.2020
- Washed and Detailed completed Vehicles.
- Maintained clean and organized work environment both on the front end and back end of the house
- Assisted single painter with paint prep duties such as sanding bumpers and wet sanding
- Assisted painter with paint booth cleaning and maintenance
- Assisted Body Technician's with assembly and disassembly and well as primer coating
- Maintaining shop inventory according to set standards and rectified discrepancies.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- A year into working the shop owner offered a salary and I began working front of the house assisting customers.
- Answered telephones and spoke with customers, parts vendors and Insurance Adjusters
- Learned how to use CCC one estimating system
Customer Service Representative
Regal Cinemas
05.2018 - 05.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Von Steuben Metropolitan Science Center
Chicago, ILSkills
- Fluent in English and Spanish
- Paint Prepping
- Active Listening
- Customer Satisfaction
- Stock Replenishment
- Rust Removal
- Hazardous Materials
- Oil Changes
- Hand and Power Tools
- Visual Inspection
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Paint Prepper
Erie LaSalle Body Shop
11.2021 - 09.2023
Parts Specialist
B&l Automotive Repairs
09.2020 - 11.2021
Auto Body Apprentice
Auto Tecx Collision Repair
05.2018 - 07.2020
Customer Service Representative
Regal Cinemas
05.2018 - 05.2019
High School Diploma -
Von Steuben Metropolitan Science Center
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