Nochole D. Horry
Goose Creek,SC
Summary
With over 24 years of diverse experience across industries such as healthcare, insurance, customer service, military, and financial services, this initiative-taking and purposeful HR professional brings exceptional dedication and diligence that consistently lead to success in challenging environments and maintain high performance standards. Strong skills in team building, training, and supervision, combined with excellent interpersonal and communication abilities, contribute to their excellence.
Overview
10
10
years of professional experience
Work History
Medical Coder/Auditor
Department of Defense
05.2021 - Current
- Conducts analysis and abstraction of medical records, auditing physician services in outpatient settings.
- Collaborates with customers to articulate problem statements and gather requirements for both basic and advanced system enhancement requests.
- Develops coding guides and educational materials for providers, ensuring compliance with departmental standards.
- Utilizes problem solving techniques to provide technical system guidance to customers on system configurations, business process decisions, and standard operating procedures related to system use.
- Monitors documentation in Genesis for accuracy and completeness.
Freight Dispatcher (Owner)
Ama Plus One LLC
02.2019 - Current
- Coordinates customer inquiries, manages delivery coordination, and ensures order accuracy while adhering to safety policies.
- Manages projects to include developing project plans and monitoring projects to ensure the project remains in scope, one time, within budget, and properly resourced.
- Assists in unloading freight, collaborating with various departments to expedite shipments, and optimize delivery schedules.
- Provides instructions to drivers, evaluate performance, and maintain DOT compliance.
- Conducts truck inspections, manages Electronic Logging Device (ELD), and promotes open communication within the company.
- Strategizes and executes project plans and change management strategies in support of customer agencies.
Weekend Remote Coder
SC House Calls
12.2020 - 08.2021
- Conducted audits and coding reviews to ensure accuracy and precision in documentation.
- Assigned and sequenced CPT and ICD-10 codes for services rendered, collaborated with the billing department for timely billing.
Preceptor I
Change Healthcare
06.2019 - 11.2019
- Provided comprehensive training on scheduling systems to inexperienced staff, ensuring proficiency and quality.
- Monitored call quality and provided weekly reports to management, offering floor support and handling escalation calls.
Revenue Cycle Representative
Robert Half Staffing (Coastal Kids Dental)
03.2019 - 06.2019
- Implemented strategies to enhance accounts receivable processes and maximize revenue collection for a dental practice.
- Addressed billing discrepancies and resolved issues in coordination with management.
- Consulted with insurance companies to facilitate claim processing and resolve payment disputes.
Customer Advocate
Satellite Auto Glass
07.2018 - 02.2019
- Managed insurance claim processing and work ticket generation for Satellite auto glass technicians, ensuring seamless coordination of services.
- Provided frontline customer support at the front desk and efficiently managed inbound and outbound calls.
- Facilitated comprehensive training sessions for new employees to ensure proficiency in job duties and company protocols.
Coder II
The Regional Medical Center
11.2016 - 07.2018
- Assigned professional billing Evaluation and Management (E&M) levels and outpatient procedure Current Procedural Terminology (CPT) codes across diverse medical specialties.
- Utilized expertise to accurately level E/M services and code Hierarchical Condition Category (HCC) diagnoses for primary care groups, ensuring precise documentation and coding for optimal reimbursement and compliance.
A/R Rep II/EDI Coordinator
Roper Saint Francis
04.2015 - 11.2016
- Facilitated ePremis training sessions for new and transitioning staff to ensure proficiency in electronic claims transmission methods.
- Established and managed payer agreements for healthcare practices, enabling seamless electronic claims submission processes.
Education
Associates In Science - Human Resources Management
Trident Technical College
Charleston, SC05.2025
Certified Procedural Coder -
American Association of Procedural Coders
12.2015
Skills
- Medical Terminology
- Electronic Medical Records
- Medical Billing
- ICD 10
- CPT-4 Coding
- Training and mentoring
- Revenue cycle management
- Coding error resolution
- Records management
- Medical terminology
- HIPAA compliance
- Medical billing
- HCPCS coding
- Insurance coding (ICD-9 and CPT)
- Medical claims coding
- Clinical documentation
- Payroll
- Recruiting
Timeline
Medical Coder/Auditor
Department of Defense
05.2021 - Current
Weekend Remote Coder
SC House Calls
12.2020 - 08.2021
Preceptor I
Change Healthcare
06.2019 - 11.2019
Revenue Cycle Representative
Robert Half Staffing (Coastal Kids Dental)
03.2019 - 06.2019
Freight Dispatcher (Owner)
Ama Plus One LLC
02.2019 - Current
Customer Advocate
Satellite Auto Glass
07.2018 - 02.2019
Coder II
The Regional Medical Center
11.2016 - 07.2018
A/R Rep II/EDI Coordinator
Roper Saint Francis
04.2015 - 11.2016
Certified Procedural Coder -
American Association of Procedural Coders
Associates In Science - Human Resources Management
Trident Technical College
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