NOE TORRES
Los Angeles,USA
Summary
Results-driven bilingual operations professional with a proven track record in supporting outbound operations at Amazon's SAX5 SSD. Expertise includes leading, mentoring, and training diverse teams in high-volume environments to consistently meet safety, quality, and performance targets. Proficient in real-time problem-solving and cross-functional collaboration with Area Managers and Process Assistants, successfully implementing process improvements to enhance operational efficiency. Recognized for exceptional leadership, reliability, and adaptability in fast-paced warehouse settings, ready to leverage a data-driven, people-focused approach in a leadership role within Amazon operations.
Overview
2
2
years of professional experience
Work History
Warehouse Associate
Amazon
Los Angeles, CA
06.2024 - Current
- Part of a team of 3-4 associates on the Auto SAL (Small Amazon Logistics) line, ensuring smooth, efficient, and safe operations during each shift
- Coordinate real-time adjustments to maintain workflow continuity and meet outbound dispatch and quality targets
- Monitor team performance, provide on-the-spot training, and uphold safety protocols to ensure a secure work environment
- Act as the go-to resource for process questions, troubleshooting system or flow issues to avoid downtime or delays on the line
- Partner with Area Managers and Process Assistants in dispatch to meet daily KPIs and support operational excellence
- Train new hires on Auto SAL processes, scanning accuracy, and best practices for fast-paced fulfillment
- Supported SAX5 SSD’s early launch by demonstrating leadership, adaptability, and a commitment to process improvement
- Physically capable of lifting up to 65 lbs and working extended shifts in a high-volume logistics environment
- Participated in process improvement initiatives using Lean principles to reduce workflow disruptions, increase outbound efficiency, and improve team performance on the Auto SAL line.
- Helped monitor and maintain team KPIs such as units per hour (UPH), accuracy, and safety compliance, adjusting strategies to improve shift outcomes.
Sales Associate Supervisor
Boost Mobile
Los Angeles, CA
06.2023 - 08.2023
- - Supervised daily operations and ensured customer satisfaction through troubleshooting and upgrade services
- - Conducted regular inventory counts and maintained stock accuracy
- - Trained new employees in company policy, systems, and sales techniques
- - Developed communication and time management skills in a fast-paced retail environment
- Successfully drove new product lines to increase annual profits by about 15%.
Education
Bachelor of Science - Business Administration, Option in Accounting
California State University, Los Angeles
05.2025
Skills
- Training & Mentoring
- Ability to Work in a Team
- Data Collection & Progress Monitoring Computer Skills
- Fast Learner
- Strong Communication & Collaboration Time Management
- Ability to Work Under Pressure
LANGUAGES
English — Native or Bilingual Proficiency
Spanish — Full Professional Proficiency
Timeline
Warehouse Associate
Amazon
06.2024 - Current
Sales Associate Supervisor
Boost Mobile
06.2023 - 08.2023
Bachelor of Science - Business Administration, Option in Accounting
California State University, Los Angeles