Results-driven bilingual operations professional with a proven track record in supporting outbound operations at Amazon's SAX5 SSD. Expertise includes leading, mentoring, and training diverse teams in high-volume environments to consistently meet safety, quality, and performance targets. Proficient in real-time problem-solving and cross-functional collaboration with Area Managers and Process Assistants, successfully implementing process improvements to enhance operational efficiency. Recognized for exceptional leadership, reliability, and adaptability in fast-paced warehouse settings, ready to leverage a data-driven, people-focused approach in a leadership role within Amazon operations.