Noe Alejandro Gonzalez
San Diego,CA
Overview
18
18
years of professional experience
Work History
Alarm Technician
Watchlight
El Cajon, CA
05.2024 - 08.2024
- Tested and repaired faulty systems and explained to customers proper ways to use system features.
- Installed, tested and serviced alarm and associated systems for commercial and residential customers.
- Performed annual inspections on fire and security alarm systems.
Parts Specialist
Oreilly Auto Parts
Santa Rosa, CA
03.2014 - 06.2021
- Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
- Planned and executed [project]
- Successfully led key projects which resulted in [positive outcome]
- Cleaned break rooms, including sinks, countertops, microwaves, coffeemakers, refrigerators, tables and chairs
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions
Fire Alarm Technician
Major Alarm
Petaluma, CA
07.2021 - 05.2024
- Fully installed fire alarms and various security devices.
- Provided excellent customer service through clear communication about system features, limitations, and maintenance requirements.
- Performed thorough inspections of fire alarm systems, ensuring proper functioning and code compliance.
- Tested all newly installed fire alarms.
Cashier
Parkway Cleaners
Petaluma, CA
08.2011 - 03.2014
- Helped customers find specific products, answering questions and offering advice
- Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
Sales Associate
RadioShack Corp.
Santa Rosa, CA
08.2008 - 02.2011
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance
- Coached team members on security risks and loss prevention to aid in mitigating store theft
- Prepared cash deposits up to $[Amount] with zero discrepancies
- Exceeded targeted sales goals by [Number]%
- Recommended merchandise to customers based on needs and preferences
- Marked clearance products with updated price tags
Stock Clerk
Foodmaxx
Rohnert Park, CA
06.2006 - 08.2008
- Bent, lifted, opened, and moved [Type] products weighing up to [Number] pounds
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing
- Operated forklift to elevate or place merchandise in appropriate areas
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans
Education
High School Diploma -
Elsie Allen High School
Santa Rosa, CASocial Studies
Santa Rosa Junior College
Santa Rosa, CASkills
- POS systems
- Cash register operation
- Payment processing
- Cash drawer balancing
- Credit and cash transactions
- Scanner operations
- Product recommendations
Bilingual
hard worker
multitasking
- Coin counting
- Merchandise restocking
- ID verification
- Customer greeting
- Power tools
- Hand tools
- Voltage meter
- Run wire
- Install devices
- Replace devices
Languages
Spanish
Native or Bilingual
Timeline
Alarm Technician
Watchlight
05.2024 - 08.2024
Fire Alarm Technician
Major Alarm
07.2021 - 05.2024
Parts Specialist
Oreilly Auto Parts
03.2014 - 06.2021
Cashier
Parkway Cleaners
08.2011 - 03.2014
Sales Associate
RadioShack Corp.
08.2008 - 02.2011
Stock Clerk
Foodmaxx
06.2006 - 08.2008
High School Diploma -
Elsie Allen High School
Social Studies
Santa Rosa Junior College