Detail-oriented professional with experience as a barista and domestic violence advocate. Known for exceptional problem-solving skills and active listening, contributing to positive customer experiences and effective client support in challenging situations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barista
Crooked River Coffee House
Siletz, OR
09.2024 - Current
Crafted high-quality espresso beverages and specialty drinks to meet customer preferences.
Maintained cleanliness and organization of workstations to ensure efficient operations.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Managed cash register transactions accurately while handling various payment methods.
Assisted in training new staff on beverage preparation techniques and company standards.
Monitored inventory levels, restocking supplies as necessary to minimize downtime.
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Domestic Violence Advocate
My Sisters Place
Newport, OR
04.2019 - 05.2021
Provided crisis intervention and emotional support to clients experiencing domestic violence.
Developed and facilitated safety planning sessions for individuals seeking refuge from abusive situations.
Collaborated with community resources to connect clients with legal, housing, and counseling services.
Conducted intake assessments to determine client needs and establish personalized support plans.