Noel Cardenas
Waco,TX
Summary
Dynamic and results-driven professional with a proven track record at Aldi, excelling in customer service and team collaboration. Recognized for enhancing sales through effective product display and relationship building. Skilled in cash handling and maintaining organizational standards, consistently achieving high customer satisfaction and fostering a positive shopping experience.
Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Experienced with customer service, sales, and inventory management. Utilizes effective communication to assist customers and maintain store organization. Track record of fostering positive shopping experience through teamwork and adaptability.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Store Associate
Aldi
11.2022 - Current
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Maintained tidy and organized store to comply with cleanliness standards.
- Increased sales by providing exceptional customer service and product knowledge.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Answered questions about store policies and addressed customer concerns.
- Analyzed customer feedback and identified areas for improvement.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Assisted customers with their purchases, resulting in a positive shopping experience and repeat business.
- Reduced inventory loss through accurate stock management and adherence to store policies.
- Received recognition for excellent customer service skills, contributing to a positive reputation for the store.
- Resolved customer complaints professionally, demonstrating empathy while finding solutions that aligned with company policy yet satisfied the customer''s concerns.
- Maintained an orderly and visually appealing store environment by organizing merchandise displays and cleaning the sales floor regularly.
- Collaborated with team members to achieve store sales targets consistently.
- Supported loss prevention goals by monitoring shopper behavior.
- Helped maintain effective communication between team members and store management, promoting a cohesive work environment.
Team Member
Chic-Fil-A
09.2022 - 10.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Maintained productive, efficient approach to all tasks.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Apprentice Diesel Mechanic
J & H Trucking LLC
01.2019 - 08.2022
- Improved fuel efficiency with regular maintenance tasks, including filter replacements and oil changes.
- Reduced downtime for vehicles by efficiently diagnosing and repairing various diesel engine issues.
- Minimized costly breakdowns by proactively addressing potential issues during routine maintenance appointments for fleet clients.
- Served as an effective mentor to junior apprentices in the workshop assisting them in learning essential skills while fostering their professional growth within the field of diesel mechanics.
- Demonstrated strong attention to detail when disassembling engines for rebuilds or component replacement projects.
- Achieved a high rate of first-time-fixes by diligently researching and applying knowledge of manufacturer guidelines for diesel engine repair procedures.
- Enhanced engine performance by conducting thorough inspections and identifying necessary repairs.
- Assisted senior mechanics in complex repairs, gaining valuable hands-on experience with advanced diagnostic tools and techniques.
- Ensured optimal vehicle operation conditions by performing routine preventative maintenance tasks such as fluid checks, belt replacements, and brake system adjustments.
- Supported shop efficiency by keeping workspaces clean, organized, and well-maintained on a daily basis.
- Optimized engine performance through careful calibration of fuel injection systems and proper adjustments to timing settings.
- Quickly adapted to the use of new diagnostic equipment or software updates in order to maintain high-quality service standards across all repair jobs.
- Helped mechanics complete repairs by organizing supplies, maintaining tools and passing needed items.
- Cleaned shop, stored new supplies and put away tools to maintain organized work area.
- Worked according to safety procedures for chemicals, tool use and protective equipment use.
- Shadowed senior mechanics to develop advanced repair skills.
Education
High School Diploma -
Hamilton Highschool
Hamilton, TX05-2022
Skills
- Customer assistance
- Team collaboration
- Product display
- Customer service
- Organizational skills development
- Cash handling accuracy
- Payment processing
- Organization
- Team leadership
- Attention to detail focus
- Relationship building
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Gym Workouts
- Enjoy hobbies that combine physical activity with outdoor exploration
- Hiking
- Running
- Outdoor Recreation
- Road Trips
- Backpacking and Hiking
- Food Tourism
- I like working with my hands and fixing things
Customer Service Champion at Aldi
In 2023, I received the Customer Service Champion Award at ALDI, a recognition given to the top-performing employee in our store. Throughout the year, managers evaluated us on customer service, teamwork, and work ethic. My dedication to creating positive customer experiences and maintaining high operational standards stood out. Being awarded first place demonstrated my consistent commitment to excellence and the trust I built with both customers and my team.
Timeline
Store Associate
Aldi
11.2022 - Current
Team Member
Chic-Fil-A
09.2022 - 10.2022
Apprentice Diesel Mechanic
J & H Trucking LLC
01.2019 - 08.2022
High School Diploma -
Hamilton Highschool