Summary
Overview
Work History
Education
Skills
Timeline
Generic

Noel Castillo

Irving

Summary

Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Motivated cashier and stocker with 1 years of experience in grocery store. Accomplished various tasks daily, including cashier , stocking shelves with grocery's and collecting payments with cash registers. Cheerful when assisting customers and coworkers. Welcoming Service Supervisor with outstanding abilities in assisting customers with various inquiries and tasks. Dependable and reliable with excellent training expertise. Experienced leading a team of diverse members by setting high expectations and treating everyone professionally and with respect. Customer-focused Service Supervisor with qualifications in customer service, personal service, account management, staff development and team leadership. Superb conflict resolution and de-escalation abilities. Accomplished in delivering world-class service and improving customer interactions.

Overview

3
3
years of professional experience

Work History

Service Supervisor

Alberstons
09.2022 - Current
  • Handled customer complaints and inquiries.
  • Assisted with training and development of team members.
  • Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
  • Managed daily operations of the service department, maintaining a high level of organization and productivity.
  • Improved customer satisfaction by efficiently addressing service issues and providing timely resolutions.
  • Updated job knowledge by attending workshops, training sessions and educational opportunities.

Cashier

Tom Thumb Food Stores
08.2021 - 09.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Jack E Singley Academy
Irving, TX
06.2023

Skills

  • Cash Register Operation
  • Customer Transactions
  • Merchandise Packaging
  • Price Identification
  • Inventory Stocking
  • Product Location
  • Sweeping and Mopping
  • Active Listening
  • Bagging and Packaging
  • Check Cashing
  • Collecting Carts
  • Guest Satisfaction

Timeline

Service Supervisor

Alberstons
09.2022 - Current

Cashier

Tom Thumb Food Stores
08.2021 - 09.2022

High School Diploma -

Jack E Singley Academy
Noel Castillo