Noel Guilelmino
Orangevale,CA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender/Food Server/Expeditor
Wimpys New Hope Marina
01.2021 - 03.2023
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Assisted with inventorying beverage stock and bar supplies.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender/Food Server/Cook Shift Leader
Marriott Bonvoy
04.2019 - 03.2021
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Upheld strict regulations for safe alcohol service and food safety.
Bartender/Food Server/Cocktail Server
Bowlero DBA AMF Kissimmee Lanes
07.2016 - 05.2019
- Kept bar presentable and well-stocked to meet customer needs.
- Prepared garnishes by evenly slicing and pitting fruits.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Upheld strict regulations for safe alcohol service and food safety.
Bartender/Food Server/Hostess
Flames Restaurant
06.2013 - 01.2016
- Crafted special drink and cocktail menu items for seasonal offerings.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Education
GED -
Burlingame High School
Burlingame, CA04.1990
Skills
- Payment Processing
- Adaptability
- Liquor Law Compliance
- Organizational Skills
- Age Identification checks
- Problem-Solving
- Liquor, beer, and wine knowledge
- Alcohol awareness
- Suggestive Selling
- Order Management
Certification
T.I.P.S and Safe Serve
Timeline
Bartender/Food Server/Expeditor
Wimpys New Hope Marina
01.2021 - 03.2023
Bartender/Food Server/Cook Shift Leader
Marriott Bonvoy
04.2019 - 03.2021
Bartender/Food Server/Cocktail Server
Bowlero DBA AMF Kissimmee Lanes
07.2016 - 05.2019
Bartender/Food Server/Hostess
Flames Restaurant
06.2013 - 01.2016
GED -
Burlingame High School