Noel Hayes
Lakewood,CO
Summary
Over 20 years in Customer support roles. Strong communication skills with excellent attention to detail. Exceptional customer satisfaction rating. Decorated Honorably discharged Army Veteran.
Overview
8
8
years of professional experience
Work History
Driver
Uber/Lyft
08.2016 - Current
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
Mobile Security Officer
Securitas Security Services USA
03.2021 - 10.2021
- Maintained a safe environment for customers and employees by enforcing facility policies and procedures.
- Developed strong relationships with local law enforcement agencies, enhancing collaboration efforts during critical incidents or investigations.
- Supported client satisfaction by promptly addressing concerns and providing customized security solutions.
Advanced Malware Removal Speciaist
Webroot Support Phone
02.2016 - 09.2016
- Developed strong client relationships through consistent communication and attentive service.
- Mentored junior team members, fostering professional growth through guidance on best practices in the industry.
- Earned recognition as a top performer consistently exceeding targets throughout my tenure as a specialist in the field.
Education
Associate of Applied Science - Network Security
Colorado State University - Pueblo
Pueblo, CO06.2015
Skills
- Passenger Assistance
- Passenger transportation
- Vehicle Maintenance
- Vehicle Inspection
Timeline
Mobile Security Officer
Securitas Security Services USA
03.2021 - 10.2021
Driver
Uber/Lyft
08.2016 - Current
Advanced Malware Removal Speciaist
Webroot Support Phone
02.2016 - 09.2016
Associate of Applied Science - Network Security
Colorado State University - Pueblo
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