Noel Langley

• Maintained professional, organized, and safe environment for employees and patrons.
• Accomplished multiple tasks within established timeframes.
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• Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
• Managed and motivated employees to be productive and engaged in work.
• Improved safety procedures to create safe working conditions for workers.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Launched quality assurance practices for each phase of development
• Contributed to significant increase in positive online reviews by liaising with customers and building rapport.
• Illustrated commitment to high standards of quality, accuracy and service.
• Measured client sites to generate estimates for supplies and expenses necessary for installations.
• Selected color, type and thickness of glass and material for moldings according to project specifications and structural requirements.
• Measured areas in need of glass installations and identified best product solution for each specific job.
• Monitored work site operations and safety to prevent hazards and cultivate efficiency.
• Communicated with clients to establish project requirements and provide cost estimates, providing detailed update throughout project execution.
• Completed fabrication and installation of storefront areas and aluminum-framed entrances.
• Communicated effectively with customers and team members concerning quality standards, deadlines and customer requests.
• Trained and oversaw team of up to 9 members.
• Adhered to consistently high standards for safety, quality and service on over 900 completed projects.
• Contributed to business objectives and project management tasks on over [Number] of projects from conceptualization to completion.
• Prepared material orders to complete projects on time and within budget.
• Analyzed and calculated field measurements, survey plans, and plot plans to create proposals and process work orders.
• Analyzed buildings to prepare estimates for Residential Glazing work.
• Analyzed designs and performed accurate cost analysis.
• Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
• Collaborated with other departments and contractors to access all necessary information and expertise to create comprehensive estimates.
• Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
• Gathered cost and material data for accurate and up-to-date information on material and labor costs.
• Identified potential risks and challenges to project cost and timeline to adjust estimates accordingly.
• Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.

Injured On the Job