Summary
Overview
Work History
Education
Skills
Timeline
Generic

Noel Marrero

Oak Creek

Summary

Dedicated and enthusiastic individual with a strong desire to learn the plumbing trade

and contribute to a team-oriented environment, while developing skills and contributing to high-quality installations and repairs.

Overview

5
5
years of professional experience

Work History

CSR Supervisor

PicknSave
12.2022 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Developed and implemented performance metrics to monitor and evaluate CSR team success.
  • Managed complex cases involving multiple stakeholders while maintaining professional demeanor and focus on resolution goals.
  • Assisted in recruiting and onboarding new hires, setting them up for success within the organization.

Coach

UCC
10.2020 - Current
  • Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
  • Boosted player confidence through personalized training sessions and continuous feedback.
  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
  • Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.

Assistant Coach

MATC
08.2024 - 03.2025
  • Developed strong relationship with players to assist in reaching goals, build trust and rapport.
  • Assisted head coach in evaluating player performance, identifying areas for improvement, and providing constructive feedback to ensure continuous growth.
  • Mentored athletes on sportsmanship, leadership skills, and maintaining a strong work ethic both on and off the field.
  • Advised head coach on discipline, performance, and other decision-making areas.

Crew Member

McDonald’s
07.2020 - 01.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

High School Diploma -

Martin Luther High School
Greendale
06-2022

Skills

  • Staff training and development
  • Sales support
  • Call center operations
  • Feedback delivery
  • Time Management
  • Customer Service
  • Problem Solving
  • Active listening
  • Adaptability and flexibility

Timeline

Assistant Coach

MATC
08.2024 - 03.2025

CSR Supervisor

PicknSave
12.2022 - Current

Coach

UCC
10.2020 - Current

Crew Member

McDonald’s
07.2020 - 01.2022

High School Diploma -

Martin Luther High School

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