Noel Mathews

• Troubleshoots and diagnoses hardware and network failures.
• Streamlined production operations, resulting in increase in productivity.
• Configure and maintain Microsoft Hypervisor clustering services
• Administers network standards, including naming conventions and address protocols
• Configured and maintained net monitoring for all servers and systems
• Administrate, configure, and support MS Exchange 2007, 2010, 2013, 2016, 2019 and Office 365
• Integrate Intune with other Microsoft 365 services, such as Microsoft Entra ID, Exchange Online, Teams, SharePoint, DNS Active Directory, and VMware, cybersecurity best practices, and compliance standards
• Manage and maintain firewall access rules and NAT policies
• Monitor, Manager, Configure and administrator Spam filters (Barracuda
• Checkpoint
• ETC)
• Manage cloud services like Google Workspace, Office 365, Okta, Slack, Atlassian, Zoom, AWS workspaces, etc
• Manage and maintain firewall, router and network switches, configure proper VLAN
• Deployed and maintained a company-wide Carbon Black Endpoint Detection and Response system
• Administer and configure Active Directory and Azure Active Directory/Entra ID
• Manage all aspects of IT and Systems Administration/Engineering
• Ensure smooth and secure network operation
• Strong understanding of Network and IT security
• IT Hardware/Software Budgeting and vendor management
• Install, configure, and upgrade hardware and software components to ensure usability, stability, and security
• PowerShell Scripting
• Configure and administer Microsoft Teams and Zoom
• Perform tests and evaluations on new software and hardware
• Procure and install new hardware systems
• Establish good relationships with all departments, colleagues, and vendors
• Conduct backup operation schedules using Veeam backup and replication software
• OKTA administration and configuration
• Egnyte Administration
• Built and oversaw network infrastructure comprised of various virtual products.
• Recorded systems information and documented design specifications and installation instructions.
• Worked closely with other teams to ensure smooth operation of the overall IT infrastructure.
• Led cross-functional teams in systems integration projects.

Oversee all facets of IT and Systems Administration/Engineering.

• Established SAN infrastructure supporting server environment.
• Increased network security status and awareness by completing full audits on all systems
• Deployed notifications system for all critical server and service activities.
• Developed connectivity solution for offsite users.
• Manage and maintain VoIP communication systems
• Configure and administer Microsoft Teams and Zoom
• PowerShell Scripting, DNS Active Directory and VMware
• Manage cloud services like Google Workspace, Office 365, Okta, Slack, Atlassian, Zoom, AWS workspaces, etc
• Install, configure, and upgrade hardware and software components to ensure usability, stability, and security
• Troubleshoot hardware, software, and network issues
• Repair, replace, and/or properly dispose of damaged hardware
• Monitor, Manager, Configure and administrator Spam filters (Barracuda
• Checkpoint
• ETC)
• Install and upgrade anti-virus software to ensure security at the user level
• Perform tests and evaluations on new software and hardware
• Establish good relationships with all departments and colleagues
• Conduct daily backup operations using Veeam and StorageCraft backup software
• Perform periodic updates of firewall firmware
• Manage and maintain firewall access rules and NAT policies
• Manage and maintain firewall, router and network switches, configure proper VLAN
• Manage and implement Active Directory group policies
• Create technical documentation as needed
• Winston Salem, NC

• Ensure uptime and reliability of network and systems environment
• Server as single point of contact for all company IT issues
• Implemented IT structure change management and control policies
• Deployed and maintained company-wide Carbon Black Endpoint Detection and Response system
• Manage all aspects of IT and Systems Administration/Engineering, including cybersecurity best practices and compliance standards
• Configure and administer Microsoft Teams and Zoom
• Build, manage, and maintain VoIP communication systems
• Manage and maintain firewall access rules and NAT policies
• Manage and maintain firewall network switches, configure proper VLAN
• Install, configure, and upgrade hardware and software components to ensure usability, stability, and security
• Troubleshoot hardware, software, and network issues
• PowerShell Scripting, DNS Active Directory and VMware
• Repair, replace, and/or properly dispose of damaged hardware
• Install and upgrade anti-virus software to ensure security at the user level
• Perform tests and evaluations on new software and hardware
• Procure and install new hardware systems
• Manage cloud services like Google Workspace, Office 365, Okta, Slack, Atlassian, Zoom, AWS workspaces, etc
• Establish good relationships with all departments, colleagues, and vendors
• Conduct daily backup operations using StorageCraft backup software
• Manage and maintain yearly IT budget
• Monitor, Manager, Configure and administrator Spam filters (Barracuda
• Checkpoint
• ETC)

• Company Overview: Warwick, RI
• Led the migration of backup vendor change from Intronis to StorageCraft ShadowProtect
• Maintained and monitored all backup for over 100 clients and 300 servers
• Maintain and monitor over 300 servers for various clients running Windows 2003, 2008, 2012 and 2016, DNS Active Directory and VMware
• Manage and maintain firewall, router and network switches
• Configure proper VLAN
• Exchange Migrations, 2010, 2013 and 2016
• Configure and administer Microsoft Teams and Zoom
• ESXi VMware 4,5, 5.5.and 6, including active directory, DNS, DHCP, WINS, Group Policies, print management and other system administrator duties
• Administrate, configure, and support MS Exchange 2007, 2010, 2013, 2016 and Office 365
• Provide support for over 1000 PCs at various clients
• Maintain and support network connectivity, including VPN
• Monitor, Manager, Configure and administrator Spam filters (Barracuda
• Checkpoint
• ETC)
• Plan and implement disaster recovery strategies
• Test disaster recovery for over 100 clients and 300 servers
• Plan and implement hardware and software upgrades to servers and network equipment
• Warwick, RI

• Company Overview: Providence, RI
• Configuration, troubleshooting, supporting, installing Servers, Including Exchange 2010
• DNS Active Directory and VMware
• Upgrade Backup exec from 2010 to 2012
• Evaluate system performance and make recommendations for improvement
• Cybersecurity best practices and compliance standards
• Configure CoolSign Digital signage for RSS feeds and IP video
• Support Servers with Windows 2003, 2008 and 2012
• Providence, RI

• Company Overview: East Providence, RI
• Provide engineering and administrative support to Windows Server 2003, 2008, 2012 Server Hardware
• Active Directory
• Prioritize and respond to problems and incidents
• Manage the service ticket queue on a daily basis
• Incorporate security, monitoring and metering requirements into the Windows Server architecture
• Ensure standardized configurations across the environment
• Improve and execute initiatives around OS provisioning and configuration management
• Evaluate system performance and make recommendations for improvement
• Participate in both Data Center and after-hours on-call rotations
• Provide technical expertise to developers and business users around best practices for use of supported Products and integration into the environment
• Manage server and component hardware products in a data center environment
• Collaborate with team to continuously develop and improve server and storage strategy
• East Providence, RI

• Company Overview: West Warwick, RI
• Responsible for all network management, wired and wireless networking, firewalls (installation and monitoring), routing, switching at multiple locations
• Network monitoring to include capacity, performance, and troubleshooting
• Advanced Group Policy design and administration for Enterprises
• Installation, upgrade and maintenance of LAN/WAN equipment connections and nodes, including workstations, servers, printers, modems, and data telecom devices
• Configuration, troubleshooting, supporting, installing Servers, Including Exchange 2003
• Disaster Recovery planning, design, implementation and testing
• Install, configure and trouble shoot Windows 7 and Windows Vista, all editions
• Windows XP Home/Professional, Win7
• Internet Information Server 3.0 / 4.0 / 5.0 / 6.0 and 7.0
• MS Office 97/2000, XP Suite, 2003, 2007 and 2010
• West Warwick, RI