Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Noel Perez Gomez

Noel Perez Gomez

Sunrise

Summary

Dynamic Retail Assistant Manager at T-Mobile with a proven track record in sales negotiation and customer service excellence. Enhanced client satisfaction ratings significantly while driving promotional strategies that boosted profitability. Skilled in team leadership and problem resolution, fostering a collaborative environment to achieve business goals.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Retail Assistant Manager

T-Mobile
Florida City
04.2024 - Current
  • Developed and maintained strong client relationships, ensuring high levels of customer satisfaction and repeat business
  • Negotiated contracts and pricing agreements with clients, securing favorable terms and maximizing profitability
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues, resulting in a 95% improvement in customer satisfaction ratings
  • Supported management team in developing action plans for addressing underperforming areas.
  • Developed promotional strategies to increase sales and profitability.
  • Collaborated with other managers on projects such as store layout changes or marketing campaigns.
  • Resolved conflicts between employees or customers in a professional manner.

Education

Bachelor's - Industrial Engineering

University Marta Abreu de Las Villas
Villa Clara
07.2017

Skills

  • Sales negotiation
  • Inventory management
  • Employee training
  • Effective communication
  • Problem resolution
  • Data analysis
  • Technology sales
  • Customer service
  • Assistive technologies
  • Sales strategy
  • Team leadership

Certification

Bachelor in Industrial Engineer

Languages

  • Spanish, Fluent
  • English, Expert

Timeline

Retail Assistant Manager

T-Mobile
04.2024 - Current

Bachelor's - Industrial Engineering

University Marta Abreu de Las Villas

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