Network Administrator
Rose International, Kaiser Permanente
01.2024 - Current
- Managed network infrastructure to ensure high availability and performance.
- Implemented security protocols to safeguard sensitive data and systems.
- Troubleshot network issues, minimizing downtime and enhancing user experience.
- Coordinated with cross-functional teams to support IT projects and initiatives.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Identified and immediately resolved issues with network devices.
- Assisted IT staff on troubleshooting issues and closing calls.
- Improved network efficiency by implementing and managing system updates and patches.
- Monitored system performance and responded to alerts.
- Verified continuity of computer and telephone system services for users..