Noel Raymond
Lebanon,CT
Summary
With over 12 years of experience in technical sales, I am a solution-driven professional who can seek and create solutions for customers in various industries. My passion for building relationships and creating solutions led me to Technical Sales. Seeking a company to share a mission of delivering excellence, quality, and value to our clients, and I bring diverse perspectives and experiences from my engineering background and previous roles. Recognized for creativity and resourcefulness in exceeding sales, revenue, and profit goals.
Overview
37
37
years of professional experience
Work History
Technical Sales Industrial OEM
Mativ – Scapa Industrial Division
02.2013 - 02.2025
- Worked closely with OEM engineers to bring the best-fit solution to their needs or develop a new adhesive product to suite the application best.
- Recommended products and explained features and costs to help customers make educated buying decisions.
- Deliver performance updates at quarterly and annual sales meetings.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Furnished customers with exemplary service, helping build lasting, lucrative partnerships.
- Collaborated with customers and asked questions to assess needs and budgets.
- Demonstrated products and specific features at customer locations and special events.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Product Development and Engineering and Procurement
BioSafe Systems
01.2007 - 01.2013
- Build relationships with vendors to negotiate improved pricing, product quality, and delivery.
- Participated in meetings, analyzing complete costs, identifying new product demands and schedules.
- Forecasted requirements and ordering material to meet sales demands.
- Created and implemented a Product Engineering Form (PEF) System for over 200 products to supply contract packagers and in-house production with instruction for filling, packaging, and logistics requirements.
- Integrated PEFs with an inventory system for faster quoting and production; reducing delays and supply shortages while strengthening sales/customer relationships.
- Provide all contract packagers with support on the manufacturing process and component assembly.
IT Service Manager / Lead Technician
The Computer Lab
01.2001 - 01.2007
- Oversaw IT department operations and training.
- Responsible for B2B sales of all services and technologies in customer relations.
- Utilized strong technical sales skills to build new business client relationships and strengthen customer trust.
- Maintained client loyalty through customized service plans, education of technologies, understanding of needs and products offered.
AutoCAD Engineer
Jemmerson Engineering
01.1994 - 01.2001
- Designed machine parts in the injection molding industry and Automated Machine Process.
- Performed mathematical formulas to generate engineering models and calculations for system performance.
- Coordinated material procurement and required services for projects within budget requirements.
Loader
United Parcel Service
01.1988 - 01.2000
- Loaded and offloaded inbound and outbound freight, conducted damage investigations/reporting.
- Achievements include: President of Keep Our Reputation Excellent committee (KORE), chosen to represent Norwich plant at the New England Claims Reduction conference, and Treasurer of Safety Committee.
Education
Associate of Science - Mechanical Engineering, Manufacturing Engineering
Thames Valley State Technical College
01.1993
Skills
- B to B sales
- Solution Oriented
- Analytical Problem Solver
- Extremely Well Organized
- Detail Orientated & Accurate
- Flexible and Focused
- Effective Communication Skills
- Positive & Professional Attitude
Product Champion
Appointed Product Champion to liaise between Sales and R&D to develop new products. Involved answering product questions with colleagues and customers. Promoted product knowledge and the site manufacturing capabilities.
Engagement Committee
Founding member of The Windsor Engagement Committee. Participated in creating activities to promote engagement between all departments. The main focus being to improve cultural morale and bring everyone together and share enthusiasm and pride in job functions.
Timeline
Technical Sales Industrial OEM
Mativ – Scapa Industrial Division
02.2013 - 02.2025
Product Development and Engineering and Procurement
BioSafe Systems
01.2007 - 01.2013
IT Service Manager / Lead Technician
The Computer Lab
01.2001 - 01.2007
AutoCAD Engineer
Jemmerson Engineering
01.1994 - 01.2001
Loader
United Parcel Service
01.1988 - 01.2000
Associate of Science - Mechanical Engineering, Manufacturing Engineering
Thames Valley State Technical College
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