Noel Stemn
Worcester,USA
Summary
Detail-oriented administrative and operations professional with a strong background in coordinating daily business activities, managing multiple priorities, and improving customer relations. Proven ability to enhance operational efficiency through effective scheduling, documentation, and vendor coordination.
Overview
12
12
years of professional experience
Work History
Founder & Business Operations Lead
Woo Juice
Worcester, MA
01.2021 - Current
- Managed daily business operations, streamlining administrative tasks, scheduling, inventory management, purchasing, vendor relations, customer service, and financial activities.
- Lead and coordinate team members by delegating responsibilities and maintaining clear expectations.
- Monitored budgets, expenses, inventory, and vendor relationships, ensuring financial integrity and operational efficiency.
- Coordinate with vendors, customers, team members, and community partners to achieve business objectives.
- Coordinated multiple priorities and deadlines, ensuring timely and accurate completion of all tasks.
- Organize business records, processes, inventory, and resources to support efficient operations.
- Use digital tools and technology for scheduling, communication, marketing, sales tracking, and business administration.
Admission Coordinator
Petaluma Post Acute
Petaluma, CA
02.2019 - 03.2020
- Coordinated patient admissions and administrative processes, ensuring compliance with organizational policies and healthcare regulations.
- Coordinated with healthcare professionals and internal departments to ensure seamless patient transitions.
- Managed incoming calls and scheduled facility tours, facilitating clear communication with patients, families, and referral sources.
- Maintained accurate records and documentation while handling sensitive information professionally and confidentially.
- Managed multiple administrative responsibilities while meeting time-sensitive deadlines.
Retail Sales Consultant
AT&T
Worcester, MA
09.2015 - 01.2019
- Consistently exceeded monthly sales quotas and performance goals in a fast-paced, technology-focused environment.
- Educated customers on wireless technology, internet services, and digital products, enhancing their understanding and usage.
- Assisted small business customers in identifying tailored technology and communication solutions to meet their specific needs.
- Used company systems and technology platforms to process transactions and manage customer accounts.
- Collaborated with team members to achieve business goals and streamline daily operations, fostering a supportive team environment.
- Recognized as a top-performing sales consultant for consistently delivering strong results.
Childcare Worker
Nazareth Home for Boys
Leicester, MA
05.2014 - 09.2015
- Provided daily supervision and support in a structured residential environment.
- Maintained accurate documentation and coordinated daily activities to ensure organization, safety, and consistency within the residential environment.
- Collaborated with staff to align schedules, clarify responsibilities, and address individual needs of residents.
- Implemented established procedures and individualized care plans to meet unique needs of each resident.
Education
Associate Degree - Business Administration
Quinsigamond Community College
Worcester, MA01-2014
High School Diploma -
St. John's High School
Shrewsbury, MA06-2011
Skills
- Project Coordination
- Administrative Coordination
- Scheduling
- Inventory Management
- Vendor Coordination
- Budget Management
- Microsoft Office
- Data Entry & Record Management
- Digital systems
- Customer Relations
- Team Leadership
- Organization & Time Management
- Multitasking & Prioritization
- Technology Adaptability
- Problem Solving
- Attention to Detail
- Communication
- Professionalism & Dependability
Accomplishments
- Consistently exceeded monthly and annual performance goals, averaging over 105%.
- AT&T Small Business Certified.
- AT&T Best Black-Owned Business in New England, 2023.
- Woo Juice recognized as a leading juice shop in Worcester, 2024.
- PULSE Magazine People to Watch, 2024.
Timeline
Founder & Business Operations Lead
Woo Juice
01.2021 - Current
Admission Coordinator
Petaluma Post Acute
02.2019 - 03.2020
Retail Sales Consultant
AT&T
09.2015 - 01.2019
Childcare Worker
Nazareth Home for Boys
05.2014 - 09.2015
Associate Degree - Business Administration
Quinsigamond Community College
High School Diploma -
St. John's High School