Noel Torres
Hawthorne,CA
Summary
Excelling in customer engagement and cash handling accuracy. Recognized for maintaining a welcoming environment and resolving customer concerns effectively, fostering loyalty and satisfaction. Reliable and approachable, with strong problem-solving skills and a commitment to enhancing the shopping experience.
Overview
3
3
years of professional experience
Work History
Retail Associate
CVS Pharmacy
4235 Pacific Coast Hwy Torrance Torrance CA 90505
03.2024 - 01.2025
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Helped customers complete purchases, locate items, and join reward programs.
- Offered exceptional support to customers both in-store and over the phone.
- Used in-store system to locate inventory and place special orders for customers.
- Ensured quick and effective resolution of customer concerns.
Cashier
Wingstop
11540 Hawthorne Blvd Unit C Hawthorne, CA 90250
02.2022 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Welding
El Camino College
Torrance, CASkills
- Reliability
- Customer engagement
- Positive and engaging demeanor
- Cash handling accuracy
- Cleaning and sanitizing
- Approachability
- Problem-solving
- Stocking and receiving
Additional Information
In addition to my retail responsibilities, I support the pharmacy team with essential duties such as retrieving prescriptions, organizing medications, verifying customer information, and managing the pick-up process. Working closely with pharmacists and technicians.
Languages
Spanish
Professional Working
Timeline
Retail Associate
CVS Pharmacy
03.2024 - 01.2025
Cashier
Wingstop
02.2022 - 01.2023
Welding
El Camino College