Noel Torres
Kissimmee
Summary
A dynamic flight attendant recognized for enhancing passenger satisfaction through exceptional service and effective complaint resolution. Trains new staff on operational procedures, ensuring a consistent standard of safety and customer care while contributing to a positive travel experience.
Overview
7
7
years of professional experience
Work History
Flight Attendant
Spirit Airlines Inc.
11.2019 - 12.2025
- Ensured passenger safety by conducting pre-flight safety checks and emergency procedure briefings.
- Delivered in-flight service, promptly addressing passenger needs and concerns to ensure comfort.
- Provided personalized in-flight service, contributing to overall passenger satisfaction.
- Resolved passenger complaints, improving travel experience and fostering satisfaction.
- Collaborated with crew members to maintain smooth cabin operations during flights.
- Trained new flight attendants on operational procedures and customer service standards.
- Monitored inventory levels of in-flight supplies, coordinating timely replenishment for uninterrupted service.
Cabin Cleaner
Swissport
Orlando
08.2018 - 11.2019
- Replaced soiled blankets and pillows with clean ones to maintain cabin hygiene
- Stored cleaning solvents properly after use to ensure safety and compliance
- Ensure that all cleaning equipment is in working order and that all protective clothing is worn as instructed
- Deposited soiled linens into laundry bins for efficient laundry processing
- Maintain a safe and secure work environment, in accordance with local health, safety, and security policies and procedures
- Adhere to the Swissport uniform guidelines and code of conduct
- Operate small specialized commercial vehicles
- Executed tasks assigned by supervisors
Education
Associate of Arts - Graphic Designs
Huertas College
Puerto Rico 12-2013
Skills
- In-flight safety training
- Safety procedures
- Emergency procedures
- Passenger safety management
- Aircraft restocking
- Boarding coordination
- Customer service
- Customer relationship management
- Team collaboration
- Communication skills
- Attention to detail
- Calm under pressure
- Leadership qualities
- Cultural alignment
- Strong work ethic
Languages
- English
- Spanish
Timeline
Flight Attendant
Spirit Airlines Inc.
11.2019 - 12.2025
Cabin Cleaner
Swissport
08.2018 - 11.2019
Associate of Arts - Graphic Designs
Huertas College