Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Noel Underwood

Fort Worth,TX

Summary

Multi-talented professional seeking entry level position with experience in customer service in the Event and Hospitality industry. An enduring zest for impeccable customer service, client and vendor satisfaction. Dedicated and detail-oriented team-player constantly searching for improvement and efficiency. Obtained and passed CSR course to boost knowledge in conjunction with prior experience to be a well-rounded professional capable of any position.

Diplomatic customer service talent versed in conflict resolution, customer satisfaction and positive end results thus maximizing customer experience. Familiar in the Event service and Hospitality industry serving as Building Operations Supervisor in charge of client and customer conflict resolution. Maintaining harmony by means of written, verbal and electronic communication.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Wood crafter, Artist and Carpenter

05.2022 - Current
  • Communicate with vendors and customers, data entry, taxes Advertising business and product aspects Inventory clerk, Crafter, wood working quality control Mechanic skilled trades

Building Operations Supervisor

12.2000 - 05.2022
  • Customer service, customer resolution and customer satisfaction Supervise employees, work crews, contractors and vendors Attend staff, operations, event and capital project meetings Data entry, Employee evaluations, Building codes Inventory management, Building equipment integrity inspections Communications via written, verbal and email, Phone etiquette

United States Marine

U. S. Marine Corps
11.1997 - 04.2005
  • Aviation Ordnance Technician | Team Leader Effective and precise communication by written, verbal and email Data entry, equipment procurement, equipment inventory Absolute perfection and exemplary standards pertaining to the U.S
  • Marine Corps Junior Marine evaluations, Tool and inventory control, Team Leader Assembly of Ordnance, support equipment for fixed and rotary wing air craft

Education

Graduate-Diploma -

Joe C. Bean High School
Everman TX

Skills

  • Patience
  • Empathy
  • Proactive
  • Tenacity
  • Writing Skills
  • Ambition
  • Multi-channel communication
  • Problem Solving
  • Resourcefulness
  • Organization
  • Active Listening
  • Communication
  • Adaptability
  • Technical Knowledge
  • Conflict Resolution
  • Time Management
  • Detail-Oriented
  • Creativeness
  • Flexibility
  • Attention to Detail

Certification

  • JCI Institute: Metasys Environmental Control Systems - 10-07-2007
  • Ungerboeck-Momentus Technologies - 09-25-2010
  • Social Sale Rep.com - Basic Live Chat jobs 08-07-2024

Accomplishments

  • Employee of the month/quarter on several occassions.

Timeline

Wood crafter, Artist and Carpenter

05.2022 - Current

Building Operations Supervisor

12.2000 - 05.2022

United States Marine

U. S. Marine Corps
11.1997 - 04.2005

Graduate-Diploma -

Joe C. Bean High School

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Noel Underwood