Noel Vaillancourt
Summary
Tireless Restaurant Waitress skilled at supplying customers with memorable dining experiences and unforgettable service. Talented provider of fast, friendly order reception and food delivery. Accurately fulfills all special requests and addresses individual customer needs to support optimal dining experiences.
Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
13
13
years of professional experience
Work History
Restaurant Waitress
Marshside Restaurant
Dennis, MA
10.2021 - Current
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
Administrative Assistant
Dream Realty LLC
West Yarmouth, MA
09.2019 - 09.2021
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Conducted research to assist with routine tasks and special projects.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Routed business correspondence, documents and messages to correct departments and staff members.
- Sorted, opened and routed mail and deliveries to meet business requirements.
- Kept reception area clean and neat to give visitors positive first impression.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
Waitress Supervisor
The Port Restaurant
Harwichport , MA
05.2006 - 10.2016
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Greeted new customers, discussed specials and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Managed food resources, memorized orders and coordinated customer service.
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
- Stayed up-to-date on menu changes to help customers make food choices.
- Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic [Type] restaurant while maintaining calm, professional demeanor.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Coached employees on salesmanship and updated menus to increase sales.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
- Inspected dishes and utensils for cleanliness.
- Supervised server staff and simultaneously served personal section of tables.
Education
Associate of Arts - Criminal Justice , Psychology
Cape Cod Community College
West Barnstable, MANo Degree - Esthetics
Catherine Hinds Institute of Esthetics
Woburn, MAGED -
Dennis-Yarmouth Regional High School
South Yarmouth, MA06.1990
Skills
- Staff Training
- High Energy and Stamina
- Verbal and Written Communication
- Conflict and Complaint Resolution
- Cleaning and Sanitizing
- Warm and Friendly
- Food and Beverage Service
- Team Player
- Food Safety Standards
- Transactions and Cash Handling
- Upselling and Cross Selling
- Dining Room Cleaning and Upkeep
- Cool Under Pressure
- Able to Lift 30 Pounds
- High Volume Dining
- Point of Sale Systems
- Service-Oriented
- Inventory Management
- Courteous Phone Demeanor
- Reliable and Responsible
I enjoy being active e.g. playing tennis,hiking. I love to read and am passionate about traveling
I am a very active person , I workout about 4/5 times a week. Enjoy walking and I take great pleasure in playing tennis. I'm always up for an adventure, traveling gives me such joy. I've traveled to Costa Rica, Jamaica, Iceland and San Francisco to name of few places and I plan on continuing to travel every Opportunity I get. I love food and good wine and get excited to try new places to eat and recipes.
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Restaurant Waitress
Marshside Restaurant
10.2021 - Current
Administrative Assistant
Dream Realty LLC
09.2019 - 09.2021
Waitress Supervisor
The Port Restaurant
05.2006 - 10.2016
Associate of Arts - Criminal Justice , Psychology
Cape Cod Community College
No Degree - Esthetics
Catherine Hinds Institute of Esthetics
GED -
Dennis-Yarmouth Regional High School
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