Madison Berryhill
Chattanooga,TN
Summary
Tireless Restaurant Waitress skilled at supplying customers with memorable dining experiences and unforgettable service. Talented provider of fast, friendly order reception and food delivery. Accurately fulfills all special requests and addresses individual customer needs to support optimal dining experiences.
Overview
3
3
year of professional experience
Work History
Restaurant Waitress
Old Chicago
Chattanooga, TN
11.2021 - Current
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Cultivated warm relationships with regular customers.
- Kept register accurate through correct billing, payment processing and cash management practices.
Restaurant Manager
Bella Blak
Waverly , TN
08.2019 - 08.2020
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Education
Bachelor of Science - Psychology
University of Tennessee At Chattanooga
Chattanooga, TN12.2023
Skills
- High Volume Dining
- Menu Recommendations
- Dining Room Cleaning and Upkeep
- Warm and Friendly
- Staff Training
- Team Player
Timeline
Restaurant Waitress
Old Chicago
11.2021 - Current
Restaurant Manager
Bella Blak
08.2019 - 08.2020
Bachelor of Science - Psychology
University of Tennessee At Chattanooga