Kaylah Youngblood
Augusta,GA
Summary
Versatile Restaurant Waitress ready to serve discerning customers in high-end dining rooms. Specializes in delivering sophisticated cuisine and exclusive beverages. Talented at pleasing demanding customers and earning return patronage from picky clients. Motivated server with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Friendly server with experience in fast-casual and counter service. Fine dining expert and cheese connoisseur with the extensive beverage and food knowledge. Dynamic presence is known for enhancing customer experience at high-end dining locations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Waitress
Koi Japanese Hibachi And Sushi
Augusta, GA
05.2021 - 02.2022
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
Lifeguard
Augusta Aquatics
Augusta, GA
02.2020 - 07.2021
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Checked pool and surrounding areas for hazardous conditions.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
- Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
Hostess
Texas Roadhouse Restaurant
Augusta, GA
07.2020 - 10.2020
- Took reservations and to-go orders by phone answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners, and bussers with keeping thedining area ready for every guest.
- Worked with front-of-house staff to move tables and adjust theseating to accommodate groups with special requests.
Lifeguard
YMCA Thomson
Thomson, GA
06.2018 - 08.2019
- Monitored thesafety of guests in and around theswimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Checked pool and surrounding areas for hazardous conditions.
- Prevented falls near and into thepool by calmly reminding patrons to exercise caution around edges.
- Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Inspected pool during shift and skimmed toys and trash that could clog pool pump
Education
Associate of Science -
Georgia Military College - Milledgeville
Martinez, Ga05.2022
High School Diploma -
Greenbrier High School
Evans, GA05.2020
Skills
- Team Player
- High Energy and Stamina
- Customer Service and Rapport
- Food Safety Standards
- Transactions and Cash Handling
- Verbal and Written Communication
- Menu Memorization and Presentation
- Warm and Friendly
- Special Requests and Substitutions
- High Volume Dining
Certification
- First Aid/CPR Certified
Timeline
Restaurant Waitress
Koi Japanese Hibachi And Sushi
05.2021 - 02.2022
Hostess
Texas Roadhouse Restaurant
07.2020 - 10.2020
Lifeguard
Augusta Aquatics
02.2020 - 07.2021
Lifeguard
YMCA Thomson
06.2018 - 08.2019
Associate of Science -
Georgia Military College - Milledgeville
High School Diploma -
Greenbrier High School