Dedicated and adaptable retail associate skilled in customer assistance and problem-solving. Known for delivering exceptional bilingual service and ensuring efficient team collaboration to meet business goals.
Work History
Retail Sales Associate
2 Years 2 Months
IKEA | 08.2024 - Current
Assisted customers in product selection and provided personalized service to enhance shopping experience.
Maintained knowledge of inventory and store layout to efficiently address customer inquiries.
Executed visual merchandising standards to promote seasonal promotions and product displays.
Collaborated with team members to ensure optimal stock levels on sales floor and backroom areas.
Intern
3 Months
Trinity Washington University | 05.2025 - 08.2025
Conducted research to support academic programs, ensuring alignment with institutional goals and standards.
Gained valuable experience working within a laboratory setting, applying core laboratory techniques directly into research on UV exposure to Saccharomyces cerevisiae.
Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
Food Service Worker
1 Year 9 Months
IKEA | 11.2022 - 08.2024
Prepared and served food items in alignment with IKEA's quality standards.
Collaborated with team members to ensure efficient service during peak hours.
Maintained cleanliness and organization of dining areas and kitchen spaces.
Assisted in inventory management, tracking stock levels, and ensuring product availability.
Hostess/Server
1 Year 1 Month
Olive Garden | 07.2021 - 08.2022
Delivered exceptional bilingual guest service by efficiently managing seating and waitlists.
Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
Trained new team members on menu knowledge and customer engagement techniques.
Implemented improvements in table turnover processes, enhancing overall dining efficiency.
Student Intern
8 Months
Donohoe Companies Inc | 09.2021 - 05.2022
Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.
Demonstrated adaptability by learning new software programs and tools quickly, enhancing overall efficiency within the intern role.
Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
Reported back to instructor to receive day-to-day tasks and responsibilities.
Student Intern
1 Year 6 Months
Pepco | 09.2018 - 03.2020
Provided administrative support during project meetings, preparing agendas and documenting action items for follow-up.
Expanded professional network by actively engaging with colleagues and mentors within the organization, fostering valuable connections for future career opportunities.
Sorted and organized files, spreadsheets, and reports.
Gathered, organized and input information into digital database.
Education
Bachelor of Science - Biology
Trinity Washington University | Washington, DC | 01.2027
Dean's List Fall, 2022
Shannon Scholar Scholarship Recipient
High School Diploma
Don Bosco Corporate Work Study Program | Takoma Park, MD | 06.2022