NOELIA SILVANA LOPEZ
Silver Spring,MD
Summary
Experienced Administrative Officer and all-rounder office coordinator with a focus on the medical industry. Efficiently and professionally handles large volumes of work while maintaining excellent interpersonal skills. Active team member and responsible individual dedicated to achieving workplace goals. Possesses versatile skills in project management, problem-solving, and collaboration. Brings a fresh perspective and strong commitment to quality and success. Recognized for adaptability and a proactive approach in delivering effective solutions.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Kitchen Assistant
Marriott Int HQ
10.2023 - Current
Volunteer
American Diversity Group
10.2023 - 05.2024
- Assisted with special events and programs.
- Helping people with medical care, filling out forms and translations.
- Developed communication strategies to promote charity events.
Kitchen Leader
Maman Restaurant
05.2022 - 06.2023
- Lead a kitchen team, supervising and coordinating all culinary activities
- Establish and maintain high standards of quality and food safety, complying with sanitary regulations and carrying out regular inspections
- Work closely with local suppliers to ensure the acquisition of fresh, high-quality ingredients
- Prepare and present culinary dishes according to the established specifications, guaranteeing the quality and optimal presentation
Operations Supervisor
Home Depot Warehouse
06.2020 - 11.2021
- Supervise and coordinate the daily operations of the warehouse, guaranteeing compliance with quality and efficiency standards
- Manage and lead a team of 20 to 30 employees, providing guidance, training and support to ensure high performance and job satisfaction
- Coordinate the loading and unloading of merchandise, optimizing the receiving and shipping processes to meet the deadlines and established requirements
- Monitor and maintain accurate inventory records, using computer systems and tracking tools to ensure product accuracy and availability
- Collaborate closely with other departments, such as logistics and human resources, to address operational challenges and promote a collaborative work environment
Administrative Officer
Silvana Sánchez Verdun Medicina Estética
10.2017 - 11.2019
- Financial Record Keeping: budget acquittals
- Invoicing system processing (EXXO)
- Maintaining databases
- Placing medical supply orders in different systems
- Providing specialist advice and customer service
- Maintaining strong relationships with suppliers
- Shift allocation and resource allocation
- Appointment system management
- Assisting in the planning, design and implementation of new services
- Opening and closing of the premises
Customer Service Officer
Kalbo SRL, Atento SA and Claro
01.2011 - 01.2015
- Receiving calls and managing customer queries
- Processing claims in the system
- Sale of telecommunications products and services
- Market research and application of sales strategies
- Customer loyalty and maintenance
- Producing daily, weekly and monthly reports
Education
MBA - Hospital And Health Services Management
TECH University Tecnology
07-2025
Bachelor of Science - Nutrition Sciences
Universidad De La Cuenca Del Plata
Argentina07-2019
Skills
- Bilingual Spanish/English
- Microsoft Office
- CRMs systems
- Safe food handling
- Customer service
- Food preparation
- Positive attitude
Certification
- Upgrading Course on Clinical Nutrition, Conceptual Desarrollo Profesional, 11/18
- Course on Nutritional Service to Diabetic Patient, Conceptual Desarrollo Profesional, 11/17
- Sales and Customer Service Course, Universidad Popular, 01/10
- Ecommerce, innova, 2020
- Nutritional Support in the Hospitalized Patient, Nutriactive, 2024
- ServSafe Certificate, 2024
- Community health Worker, 2024
Languages
Spanish
Native or Bilingual
Portuguese
Professional Working
English
Full Professional
Timeline
Volunteer
American Diversity Group
10.2023 - 05.2024
Kitchen Assistant
Marriott Int HQ
10.2023 - Current
Kitchen Leader
Maman Restaurant
05.2022 - 06.2023
Operations Supervisor
Home Depot Warehouse
06.2020 - 11.2021
Administrative Officer
Silvana Sánchez Verdun Medicina Estética
10.2017 - 11.2019
Customer Service Officer
Kalbo SRL, Atento SA and Claro
01.2011 - 01.2015
MBA - Hospital And Health Services Management
TECH University Tecnology
Bachelor of Science - Nutrition Sciences
Universidad De La Cuenca Del Plata
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