Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Noelia Torres

Houston,TX

Summary

A highly motivated student boasting a 3.1 GPA and demonstrating exceptional dedication as an employee. Working at two of the busiest restaurant establishments in my city, I have honed various skills, encompassing organization, time management, teamwork, efficiency, as well as exemplary communication and interpersonal abilities. I am eager to elevate my customer service proficiencies to new heights.

Overview

1
1
year of professional experience

Work History

Server

Bibo’s Cafe
10.2024 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Team member

Chick Fil A Restaurants
03.2024 - 08.2024
  • Demonstrating comprehensive menu knowledge to proficiently address customer inquiries, including allergen information, promoting premium items, and elucidating menu selections
  • Operating the POS system and cash registers adeptly to handle cash and card transactions, providing change, and issuing receipts
  • Adhering to recipes to efficiently and hygienically prepare all beverage and dessert items for drive-through orders, encompassing coffee, fountain drinks, and frozen beverages
  • Serving orders to customers at windows, counters, or tables
  • Cultivating a welcoming ambiance through warm guest greetings and serving high-quality food
  • Diligently performing cleaning tasks, including maintaining floors, polishing metal surfaces, cleaning register screens, waste disposal, and other sanitation duties
  • Managing heavy items and liquids exceeding 40 pounds to restock the store and replenish beverages like lemonade and sweet tea
  • Fulfilling table service duties as a hostess, encompassing activities such as delivering food to tables, refilling drinks, clearing tables, fulfilling customer requests, periodic guest check-ins to ensure satisfaction, among others
  • A highly motivated student boasting a 3.1 GPA and demonstrating exceptional dedication as an employee
  • Currently employed at one of the busiest fast-food establishments in my city, I have honed various skills, encompassing organization, time management, teamwork, efficiency, as well as exemplary communication and interpersonal abilities
  • I am eager to elevate my customer service proficiencies to new heights

Education

Highschool -

North Shore Senior
Houston, TX

Skills

  • Communication
  • Time management
  • Organization
  • Team work
  • Safe food handling
  • Point-of-sale system
  • POS operation
  • Dining customer service
  • Professional appearance
  • Supply restocking
  • Inventory management
  • Cash handling

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Server

Bibo’s Cafe
10.2024 - Current

Team member

Chick Fil A Restaurants
03.2024 - 08.2024

Highschool -

North Shore Senior

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Noelia Torres