Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Noella Muthi

Cleveland,OH

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Dietary or Nutrition Service

UH Hospitals
Cleveland, OH
04.2020 - 08.2024
  • Recognized by management for providing exceptional customer service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

STNA

Home Health Care Services
Cleveland, OH
02.2022 - 10.2023
  • Assisted with meal preparation and feeding of patients who required assistance.
  • Recorded information regarding food intake and output of patients.
  • Ensured that all necessary equipment was available for use during patient care activities.
  • Provided emotional support and comfort to patients when needed.
  • Helped maintain a clean and orderly environment throughout the facility.
  • Assisted patients with mobility issues in transferring from bed to wheelchair, or another assistive device.
  • Demonstrated respect for patient rights and privacy while providing care services.
  • Reported any changes in the patient's condition to the nurse on duty.
  • Communicated effectively with patients, families and other healthcare professionals to ensure quality care was provided at all times.
  • Provided basic patient care, including bathing, dressing and grooming.

Education

High School Diploma -

Cleveland Central Catholic High School
6550 Baxter Ave, Cleveland, OH
06-2019

Skills

  • Calm Under Pressure
  • Flexible and Adaptable
  • Active Listening
  • FLUENT IN [LANGUAGE]
  • Decision-Making

Languages

Swahili
Professional
lukonzo
Professional

Timeline

STNA

Home Health Care Services
02.2022 - 10.2023

Dietary or Nutrition Service

UH Hospitals
04.2020 - 08.2024

High School Diploma -

Cleveland Central Catholic High School

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Noella Muthi