Noelle Aafedt
Norman,OK
Summary
Since the beginning of my employment, I have maintained a 4.9 star customer rating and platinum status through DoorDash, excelling in customer service and time management. I am very adept at fostering positive client relationships and collaborating effectively within teams, both my own as a business owner and under the management of others in food service and retail. I am skilled in crafting and baking and have a stubborn commitment to excellence, having maintained a 3.8 GPA or higher the entirety of my education. as far back as elementary.
Overview
6
6
years of professional experience
Work History
Delivery Driver
DoorDash
05.2024 - Current
- Delivered food orders promptly, ensuring high customer satisfaction and adherence to delivery guidelines.
- Navigated efficiently using GPS technology, optimizing routes for timely deliveries.
- Communicated effectively with customers regarding order status and estimated delivery times.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Crafter and Business Owner
Self Employed Services
04.2020 - Current
- Designed and created custom crafts for diverse client needs.
- Managed inventory of crafting supplies to ensure seamless production.
- Developed unique techniques to enhance product quality and appeal.
- Collaborated with clients to conceptualize and finalize craft designs.
- Implemented efficient workflows to optimize crafting processes and reduce waste.
- Established an online presence to market products and attract new customers.
- Delivered an exceptional level of service that led to repeat business and word-of-mouth referrals.
Sales Associate
Rue 21
02.2023 - 05.2024
- Assisted customers in locating products and provided recommendations based on preferences.
- Processed transactions efficiently using point-of-sale systems to ensure a smooth checkout experience.
- Maintained organized merchandise displays to enhance product visibility and drive sales.
- Educated customers about promotions and loyalty programs to maximize engagement and retention.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Scooper, Baker, and Shift Lead
Marble Slab Creamery & Great American Cookies
05.2021 - 10.2022
- Operated ice cream machines and maintained cleanliness in work area.
- Learned and adhered to safety and hygiene standards.
- Handled industrial baking equipment.
- Decorated Icecream Cakes and Cookie Cakes alongside professional pastry chefs.
- Assisted with inventory management and restocking supplies.
- Handled high-pressure situations during peak hours by remaining calm and efficient in fulfilling customer orders.
- Promoted a positive atmosphere by engaging with customers and providing cheerful service amid busy summer hours.
- Assisted in training new scoopers and bakers.
Education
Bachelor of Arts - Film & Media Studies And English Literature
University of Oklahoma
Norman, OKSkills
- Lifelong experience cooking and baking
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Time management skills
Timeline
Delivery Driver
DoorDash
05.2024 - Current
Sales Associate
Rue 21
02.2023 - 05.2024
Scooper, Baker, and Shift Lead
Marble Slab Creamery & Great American Cookies
05.2021 - 10.2022
Crafter and Business Owner
Self Employed Services
04.2020 - Current
Bachelor of Arts - Film & Media Studies And English Literature
University of Oklahoma