Summary
Overview
Work History
Education
Skills
Timeline
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Noelle Aller

Logan,UT

Summary

Top-performing customer service representative with extensive experience assisting customers through phone, email and chat support. Committed to balancing company goals while helping all customers find satisfactory solutions. Resourceful problem solver who is adept at remaining calm in stressful situations and effectively assisting a variety of customers.

Overview

6
6
years of professional experience

Work History

Shipping Assistant

Logan Coach
07.2022 - Current
  • Enhanced shipment processing by organizing and maintaining accurate shipping documents.
  • Streamlined shipping operations for improved efficiency through proper labeling and packaging of products.
  • Ensured on-time deliveries by coordinating with carriers and tracking shipments throughout entire process.
  • Increased customer satisfaction with timely and accurate order fulfillment, addressing any issues or discrepancies promptly.
  • Optimized web content for SEO purposes, resulting in increased organic traffic to site.
  • Provided exceptional customer service through timely response to inquiries received via email or phone calls related to the website.

Gas Station Attendant

MAVERICK
05.2018 - 04.2021
  • Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
  • Ensured accurate cash handling and maintained a balanced register at the end of each shift.
  • Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
  • Assisted with inventory management, helping to keep stock levels consistent and up-to-date.
  • Completed daily paperwork accurately, streamlining administrative processes for management review.
  • Trained new hires in company policies and procedures, fostering a productive work atmosphere from day one.
  • Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.

Soldering Technician

Spartronics
03.2019 - 02.2021
  • Enhanced production efficiency by implementing optimized machine settings and routine maintenance procedures.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Enhanced product quality by performing detailed soldering tasks on electronic components.
  • Reduced rework rates by diligently inspecting and repairing faulty solder joints.
  • Contributed to cost reductions by minimizing waste during the soldering process.

Education

Bachelor of Science - Equine Business And Management

Utah State University
Logan, UT
12.2020

High School Diploma -

Preston High School
Preston, ID
05.2008

Skills

  • Customer Service
  • Office Management
  • Quality Control
  • Resourceful
  • Effective Communication
  • Document Organization
  • Time Management
  • Microsoft Office Proficiency
  • Forklift Operation

Timeline

Shipping Assistant

Logan Coach
07.2022 - Current

Soldering Technician

Spartronics
03.2019 - 02.2021

Gas Station Attendant

MAVERICK
05.2018 - 04.2021

Bachelor of Science - Equine Business And Management

Utah State University

High School Diploma -

Preston High School

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Noelle Aller