Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Noelle Donaldson

Ann Arbor,MI

Summary

Motivated sales professional confident in providing a high-caliber experience and exceptional customer service skills to a discerning clientele. Offering 8 years of experience in customer care with aspirations to be in a position providing excellent service and becoming a vital asset to a team that makes a difference.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Hostess/Cashier/Senior Waitress

Paesanos Restaurant And Wine Bar
Ann Arbor, MI
02.2012 - 03.2020
  • Governed dining areas with natural leadership talents and organizational strategies focused on balancing guest and business needs.
  • Maintained client satisfaction by answering questions, fulfilling requests and conducting timely check-ins to assess further needs.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.

Education

Bachelor of Arts - Psychology

Eastern Michigan University
Ypsilanti, MI
05.2021

Associate of Arts - Transfer

Washtenaw Community College
Ann Arbor, MI
05.2018

Skills

  • Customer Service and Client Relations
  • Time Management
  • Written and Verbal Communication
  • Record Keeping and Maintenance
  • Point of Sale Knowledge
  • Proficient Computer Literacy

Certification

  • First Aid/CPR Certification

Timeline

Hostess/Cashier/Senior Waitress

Paesanos Restaurant And Wine Bar
02.2012 - 03.2020

Bachelor of Arts - Psychology

Eastern Michigan University

Associate of Arts - Transfer

Washtenaw Community College

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Noelle Donaldson