Noelle Donaldson
Ann Arbor,MI
Summary
Motivated sales professional confident in providing a high-caliber experience and exceptional customer service skills to a discerning clientele. Offering 8 years of experience in customer care with aspirations to be in a position providing excellent service and becoming a vital asset to a team that makes a difference.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hostess/Cashier/Senior Waitress
Paesanos Restaurant And Wine Bar
Ann Arbor, MI
02.2012 - 03.2020
- Governed dining areas with natural leadership talents and organizational strategies focused on balancing guest and business needs.
- Maintained client satisfaction by answering questions, fulfilling requests and conducting timely check-ins to assess further needs.
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Education
Bachelor of Arts - Psychology
Eastern Michigan University
Ypsilanti, MI05.2021
Associate of Arts - Transfer
Washtenaw Community College
Ann Arbor, MI05.2018
Skills
- Customer Service and Client Relations
- Time Management
- Written and Verbal Communication
- Record Keeping and Maintenance
- Point of Sale Knowledge
- Proficient Computer Literacy
Certification
- First Aid/CPR Certification
Timeline
Hostess/Cashier/Senior Waitress
Paesanos Restaurant And Wine Bar
02.2012 - 03.2020
Bachelor of Arts - Psychology
Eastern Michigan University
Associate of Arts - Transfer
Washtenaw Community College
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