Noelle Feldman

(6 Month Contract with Verizon)

• Organized, maintained and digitized filing systems to ensure quick retrieval of documents
• Frequently communicated with different Environmental Health districts regarding current permitting
• Scanned and uploaded current permits into company database.
• Scanned and Mailed permits to the appropriate site manager
• Processed invoices accurately and in a timely manor to ensure on time payments

• Create daily schedules for our generator technician
• Track drivers to ensure safety on and off site
• Assist all drivers and other coordinators with delays, access, directions, and/or cancellations
• Dispatch technicians for emergency outages
• Updating trackers for all generators, locations, statuses, vehicles, licensing/permitting, parts/services, certifications
• Work in unity with billing to make sure everything is recorded and billed accurately
• Regularly change tech schedules as needed to adjust to emergency situations
• Weekly team meetings to discuss problems and solutions, as well as updates on teams and projects
• Manage warehouse weekly maintenance and inventory check
• Morning check in with techs to make sure team is on the same page
• Continuously communicating with generator techs and office staff
• Coordinate third party rentals for locations requiring specific generators or vehicle restricted areas
• Monthly rotation of handling emergency responses after work hours for the week
• Assists with power outages globally
• Partnered with T-Mobile and provide weekly updates on all projects
• Ensured year round maintenance on company vehicles was done accurately and on time with the proper paperwork filled out.

• Collect all payments at appropriate times per the customers contract
• Oversee progress to make sure goals are met on time
• Create installation folders which include all necessary documents needed at each job site
• Create a driving route for the technicians
• Schedule and coordinate site visits and appointments with customers
• Kept projects on schedule by managing deadlines and adjusting workflows.
• Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
• Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
• Created job files for each project and maintained current data in each file.
• Assisted with onboarding newly hired staff members.
• Monitored project progress, identified risks and took corrective action as needed.
• Maintained open communication by presenting regular updates on project status to customers as the main point of contact.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverable, schedules and conflicts.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.

• Full time server, bartender and assistant manager or chef depending on the schedule and the bars needs
• Restocked inventory behind bar and servers station
• Took inventory for entire building to ensure needs were met and replenished
• Supervised and trained associates;
• Handled all customer complaints and Business Promotions
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Cultivated positive rapport with fellow employees and customers
• Balanced drawers/safe/petty cash at the end of the night

• Patient intake
• Ensure all current patient information is updated and collected appropriately;
• Communicating with Patients, Doctors, Nurse Case Managers and Attorneys
• Send reports via Fax to appropriate recipients
• Handling incoming calls and other communications;
• Managing filing system
• Help organize and maintain office common areas
• Providing exceptional customer service by answering clients concerns, forwarding messages and confirming appointments when necessary

• Managed money, counted registers, petty cash and made deposits
• Over looked shipment; Created shipping labels for in-store and online orders
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Trained employees on new policies and implemented said policies
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Developed strategy to increase sales and drive profits.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales