NOELLE KOYL
San Diego,CA
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, critical thinking, and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Licensed Optical Office Manager
TOTAL VISION DEL MAR
12.2019 - 02.2022
- Developed professional relationships with doctors and corporate management members to encourage a leadership role
- Demonstrated sound clinical judgment and leadership skills in improving patient care
- Recruited, trained, and conducted performance evaluations of high-quality staff to align with company guidelines and objectives
- Provided exceptional patient-centered care through active listening and facilitating patient advocacy
- Provided excellent customer service as an intermediary between patients and families to provide education, emotional support, care coordination within the medical facility
- Implemented office policies and procedures to enhance operational adequacy and improve patient experience
- Developed and maintained protocols and unit policies in compliance with corporate standards
- Collaborated with an inter-professional team to improve clinic efficiency and delivery of patient care
- Acted as a resource for staff and patients
- Resolved patient's discrepancies and maintained inquiries to maximize patient satisfaction and financial efficiency
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Provided constructive and timely input on performance appraisals
Licensed Optical Manager
KEPLR VISION
01.2013 - 12.2019
- Cultivated credible professional relationships with doctors, corporate members, and colleagues to promote a positive and productive work environment
- Executed office policies and procedures required to enhance patient care and office morale
- Developed rapports with various patients through providing direct patient-centered care
- Attended continuing education presentations to gain knowledge of disease processes and ensure evidence-based practices were implemented
- Aided patients in resolving issues through effective problem-solving
- Educated staff and families regarding the plan of care during clinic visit
- Delivered exceptional patient care and customer service, while leading others to uphold the same standards
- Maintained mandatory and clinical competencies required for the position
- Served as a mentor/preceptor for new staff
- Collaborated with multiple disciplines/departments to improve clinic efficiency and delivery of patient care
- Boosted team engagement and workplace satisfaction using managerial and motivational skills.
Education
Bachelor of Science in Nursing - Nursing
University of Massachusetts Global
San Diego, CA10-2024
ASSOCIATE OF SCIENCE - Nursing
San Diego Community College
San Diego, CA01.2021
AMERICAN BOARD OF OPTOMETRY CERTIFICATION -
Palomar Community College
San Diego, CA01.2005
Skills
- Performing EKGs
- Medication and IV administration
- Patient Assessments
- Strong Clinical Judgment
- Patient education and counseling
- Infection control measures
- Wound Care
- Critical Care
- Proper catheter insertion/removal
- Tracheostomy and Ostomy Care
- ADL Assistance
- EPIC Program Competency
Certification
- Registered Nurse License (RN) - State Board of Nursing.
NCLEX Expected 12/2024
- OSHA Certified
- HIPPA Certified
- Basic Life Support Certification (BLS)
Rnstudentclinicalexperience
- Capstone of Professional Nursing Practice: Select Specialty Hospital- Med Surg and ICU- 90 hours (2024)
- Leadership in Nursing: Somerset Subacute and Care- Med Surg- 90 hours (2024)
- Community Centered Care Practicum: Community Based- 90 hours (2024)
- Acute Care III: Select Specialty Hospital- ICU- 48 hours (2024)
- Mental Health Care: Lakeside Special Care Center- Psychiatric Floor- 48 hours (2024)
- Family-Centered Care- Pediatrics: Rady's Childrens Hospital- Neonatal Unit, Med Surg, Medical Behavioral Unit, and PICU- 40 hours (2024)
- Family-Centered Care- Childbearing: HOAG Hospital- Post Partum and Labor and Delivery- 48 hours (2024)
- Acute Care Nursing II: Select Specialty Hospital- Med Surg and ICU- 48 hours (2023)
- Acute Care Nursing I: Select Specialty Hospital- Med Surg- 90 hours (2023)
- Adult Gerontology-Centered Care: Magnolia Post Acute Car- Acute Care Unit- 90 hours (2023)
- Foundations of Nursing Practice II: On Campus- 135 hours (2023)
- Foundations of Nursing Practice I: On Campus- 135 hours, 2023
Volunteer Experience
Eric Paredes Save A Life Foundation, Screen Your Teen- 12-Lead EKG
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
References
- Nicole Clement RN, Professor/Clinical Instructor, Clement.nicole04@gmail.com, (707) 628-1069
- Yesenia Machado-Roselle RN, Professor/Clinical Instructor, Yessenia.rossel@umassglobal.edu, (619) 992-4164
- Herbert Jerez, District Manager, Total Vision Eyecare, Herbert.jerez@totalvisionllc.com, (760) 450-6091
- Alana Allos, Care Team Assistant, Scripps Employee, allosalana@yahoo.com, (619) 609-8038
Timeline
Licensed Optical Office Manager
TOTAL VISION DEL MAR
12.2019 - 02.2022
Licensed Optical Manager
KEPLR VISION
01.2013 - 12.2019
AMERICAN BOARD OF OPTOMETRY CERTIFICATION -
Palomar Community College
- Registered Nurse License (RN) - State Board of Nursing.
NCLEX Expected 12/2024
- OSHA Certified
- HIPPA Certified
- Basic Life Support Certification (BLS)
Bachelor of Science in Nursing - Nursing
University of Massachusetts Global
ASSOCIATE OF SCIENCE - Nursing
San Diego Community College
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