Noelle Rettig
Fresno,CA
Summary
Driven Sales Supervisor with outstanding organizational skills and workplace focus. Adept in strategy development and staff training. Offering eight years of sales experience and excellent leadership ability. Competent Sales Supervisor proactively assisting both sales management and associates with various tasks. Committed to driving success and helping to improve overall store revenues through dedication, hard work and a pleasant demeanor.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Supervisor
DSW Designer Shoe Warehouse
04.2016 - Current
- Boosted sales by implementing effective training programs for new and existing employees.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Enhanced team productivity by creating a supportive work environment and providing ongoing feedback.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Collaborated with other departments to ensure seamless communication and smooth workflow across teams.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Conducted regular performance evaluations, identifying areas for improvement and implementing necessary action plans.
- Mentored junior staff members, fostering professional development and career progression within the organization.
- Streamlined sales processes through the introduction of efficient systems and tools, optimizing resource allocation.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Coordinated promotional events to showcase product offerings effectively, attracting new customers to the brand.
- Maintained comprehensive knowledge of industry trends, competitor activity, and emerging technologies to inform strategic decisionmaking.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Effectively coached team members to reach weekly and monthly sales goals.
Sales Associate
Vans
06.2018 - 06.2019
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
General Office
Alpine Drinking Water
04.2013 - 05.2016
- Streamlined office processes by implementing efficient filing systems and organizational techniques.
- Improved communication within the team by regularly updating project status and collaborating with colleagues on shared tasks.
- Maintained a clean and organized workspace, fostering a positive work environment for all employees.
- Reduced paper waste by digitizing documents and promoting paperless communication throughout the office.
Education
Bachelor of Arts - Media, Communications And Journalism- Advertising
California State University - Fresno
Fresno, CA05.2020
Skills
- Order Management
- Channel Management
- Workflow Management
- Sales Team Assistance
- Shrinkage Control
- Display Maintenance
- Staff Training
- Training Staff
- Store Appearance and Merchandising
- Task Delegation
Certification
- Licensed Substitute Teacher - 2023-Current
Timeline
Sales Associate
Vans
06.2018 - 06.2019
Sales Supervisor
DSW Designer Shoe Warehouse
04.2016 - Current
General Office
Alpine Drinking Water
04.2013 - 05.2016
Bachelor of Arts - Media, Communications And Journalism- Advertising
California State University - Fresno
- Licensed Substitute Teacher - 2023-Current
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