Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Savannah Massie

North Richland Hills

Summary

I will be bringing valuable experience in customer service. Known for reliability and a strong work ethic, I am able to be an asset to an employer looking for a friendly, helpful and career oriented individual

Overview

5
5
years of professional experience
1
1
Certification

Work History

Part Time Supervisor

DSW-Designer Shoe Warehouse
10.2024 - Current

Responsible for the opening and closing of the store. Handle the unloading of the supply trucks as well as inventory control. Make sure all damaged goods are returned to supplier. Handle online orders, gathering products and shipping to the correct addresses. Train new employees. Handle the Rewards program for customers

Sales Associate

DSW Shoe Warehouse
07.2024 - 10.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Cashier/Sales Associate

Academy Sports + Outdoors
10.2023 - 02.2024
  • Help customers with returns, exchanges, and also with pickup orders.
  • Kept sales floor neat and organized.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Foam Cutter

Dallas Foam
10.2022 - 06.2023
  • Cut foam to order, send order out, prepare foam for cutting.
  • Consistently showcased attention to detail by meticulously inspecting all work before sending it on to the next stage of production.
  • Kept equipment clean and maintained in order to meet requirements.
  • Worked closely with inventory management team to maintain optimal stock levels of materials required for daily operations.

Cashier/Cook/Server

Cane's Chicken Fingers
06.2020 - 03.2022
  • Take orders, cook food to orders, serve orders to customers, open and close restaurant, train new employees.
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Graduated -

Denton High School
05.2021

Skills

  • Customer Service
  • Microsoft Office (Word, Excel, Powerpoint)
  • Microsoft Outlook
  • Heavy lifting (up to 50 lb)
  • Multi-tasking
  • Excellent Organizational skills
  • Quick learner
  • Work well in a fast paced environment
  • I am adaptable to work as a team or individually
  • Excellent Time Management skills
  • Excellent Communication skills
  • Warehouse experience
  • Administrative experience
  • Mentoring staff

Certification

  • Food Handler Certification
  • TABC Certification
  • Texas Driver's License

Timeline

Part Time Supervisor

DSW-Designer Shoe Warehouse
10.2024 - Current

Sales Associate

DSW Shoe Warehouse
07.2024 - 10.2024

Cashier/Sales Associate

Academy Sports + Outdoors
10.2023 - 02.2024

Foam Cutter

Dallas Foam
10.2022 - 06.2023

Cashier/Cook/Server

Cane's Chicken Fingers
06.2020 - 03.2022

Graduated -

Denton High School