Noelle Riley
Franklin
Summary
Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details.
Overview
4
4
years of professional experience
Work History
Registered Behavior Technician
Hopebridge Autism Therapy Center
11.2024 - Current
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
Food Truck Operator
Kona Ice of NE Cincinnati & Dayton
07.2021 - Current
- Operated cash register, handled money transactions, and maintained accurate records of sales
- Accepted and processed customer payments for orders and issued change
- Collaborated with event organizers to secure prime parking locations for maximum exposure during festivals or gatherings
- Ensured compliance with all local health department regulations related to food safety and sanitation
- Trained new employees on standard operating procedures within food truck environment
- Assisted customers with questions about menu items, making recommendations based on dietary needs or preferences when needed
- Stocked supplies and ingredients, ensuring freshness and proper rotation to prevent spoilage
- Maintained high customer satisfaction with good conflict resolution skills and adequate employee coverage for expected demands
Delivery Driver
Snag
10.2023 - 05.2024
- Used handheld device to scan orders, obtain route information and navigate
- Lifted boxes weighing up to 50lbs repeatedly throughout shifts
- Followed scanning, tracking and documentation procedures to avoid errors
- Met deadlines while working autonomously in fast-paced environment
- Loaded packages safely to minimize damage or reduce injury
- Prioritized urgent orders to ensure timely deliveries despite unexpected delays or obstacles
- Assisted in warehouse duties when not completing deliveries, such as stocking shelves or preparing orders
- Developed and maintained positive customer relationships along delivery route
Server
Hot Head Burritos
11.2020 - 05.2021
- Followed safety, sanitization and food handling guidelines
- Reconciled cash tills from dining sales as part of closing duties
- Entered orders into computer system to coordinate with kitchen staff
- Listened to guest needs and responded promptly for personalized service
Education
High School -
Valley View High School
Germantown, OH05.2021
Skills
- Communication Skills
- Outstanding customer service
- Adaptability and Flexibility
- Task Prioritization
- Training and Onboarding
- Health Code Compliance
- Reliable and Responsible
- Time management abilities
- Problem-solving aptitude
- Natural environment training
Timeline
Registered Behavior Technician
Hopebridge Autism Therapy Center
11.2024 - Current
Delivery Driver
Snag
10.2023 - 05.2024
Food Truck Operator
Kona Ice of NE Cincinnati & Dayton
07.2021 - Current
Server
Hot Head Burritos
11.2020 - 05.2021
High School -
Valley View High School
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