Noellen Brewer RT(R)(M) ARRT
Freeman,SD
Summary
Driven and compassionate Health Care professional with 19 years hands-on patient care experience in a fast-paced hospital environment. Accountable and responsible with a strong focus on patient care, healthcare navigation, benefit support, claims/billing, healthcare resources, and transition of care. I am a dedicated patient advocate adept at public and community relations, staff development and project management. A strong decision maker who understands the importance of compassion and patience. I am seeking a position to develop and implement new and innovative health care improvement processes to improve quality and patient care.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Director of Radiology
Freeman Regional Health Services
Freeman , SD
2021.12 - Current
- Developed and enforced radiology policies and standard procedures for patient imaging.
- Review medical reports with providers, and patients.
- Educate Patients on Imaging process, and procedures.
- Promoted excellence and efficiency of care as leader of a team of 6 radiology professionals.
- Oversees daily workflows.
- Communicated with patients with compassion while helping them coordinate additional care.
- Developed medical programs that promoted community health, and after treatment care.
COVID-19 Contact Tracer
Baltimore County Department of Health
Halethorpe , MD
2020.09 - 2021.04
- Maintained contact with supervisor and assigned Health Department officials to receive assignments and meet health department needs.
- Furnished case patients with contact information outlined in County protocol for local health department to support contact tracing.
- Explained importance of contact tracing to prevent disease transmission and keep communities healthy.
- Followed set protocol for contacting assigned newly diagnosed COVID-19 case patients and documented all contact attempts and timeframes.
- Received processed and tracked patient documentation with speed and accuracy.
- Leveraged scripted template to guide interview process, ask required questions and conduct interactions with professionalism and empathy.
Mammography Technologist
Johns Hopkins Medicine
Columbia , MD
2018.03 - 2021.01
- Oversaw day-to-day department operations, including scheduling, patient care coordination, and breast procedures.
- Delivered comprehensive training to Patients/technologists on equipment, breast positioning/anatomy, patient relations, and Breast Navigation
- Helped radiologist perform 2-10 breast biopsies each week.
- Completed mammograms, ultrasounds and other breast screenings.
- Educated patients on diagnostic imaging processes and positioning, and counseled patients to address concerns and answer inquiries.
- Improved operations by working with team members and customers to find workable solutions.
- Scheduled patient appointments for diagnostic, surgical,consultation services, and supplied education as needed.
- Maintained records by creating monthly reports, updating patients records and performing chart audits.
- Input patients information into spreadsheets and company database to provide Radiologist with quick access to essential patient data.
- Conducted evaluations of training courses to uncover areas in need of improvement.
Mammography Technologist
American Radiology Services Inc.
Columbia , MD
2015.07 - 2020.09
- Oversaw day-to-day department operations, including scheduling, patient coordination, inventory management, and department and equipment maintenance.
- Fostered relationships with patients to minimize patient anxiety and distress, and enhance cooperation.
- Verified patient details before completing any procedures.
- Delivered comprehensive training to students and new technologists on equipment, imaging processing, patient relations, and best practices.
- Captured and developed images following physicians' orders allowing proper diagnosis and treatment.
- Promoted commitment to patients by providing assistance, remaining professional and actively responding to questions and concerns.
- Maintained imaging equipment, assessing for issues and proper functionality after each use, troubleshooting concerns and escalating major issues to maintenance staff.
- Input patients information into spreadsheets and company database to provide radiologist with quick access to essential patients data.
- Updated patient reports and daily logs for radiologist use and permanent files.
- Cross-trained students and new technologists on multiple imaging devices, and prepared them for State boards.
Mammography Technologist/ Head QC Tech
University of Maryland Medical Center
Baltimore , MD
2007.12 - 2015.06
- Oversaw day-to-day department operations, including scheduling, patient coordination, inventory management, and department and equipment maintenance.
- Delivered comprehensive training to students and new technologists on equipment, imaging processing, patient relations, and best practices.
- Maintained currency on radiologic technology, and provided recommendations to leadership to update or replace equipment, including CR units and digital units.
- Educated patients on diagnostic imaging processes and positioning, and counseled patients to address concerns and answer inquiries.
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
- Improved operations by working with team members and customers to find workable solutions.
- Verified and updated patient information in company computer system.
- Updated patient reports and daily logs for radiologist use and permanent files.
- Completed evaluations of new employees to determine strengths and customize training.
- Cross-trained new technologists to do other imaging modality's , increasing job skills and productivity.
Mammography Technologist
American Radiology Services Inc.
Westminster , MD
2005.05 - 2007.12
- Educated patients on diagnostic imaging processes and positioning, and counseled patients to address concerns and answer inquiries.
- Positioned patients and x-ray and CT equipment, and implemented beam-restrictive devices and shielding techniques to minimize radiation exposure.
- Fostered relationships with patients to minimize patient anxiety and distress, and enhance cooperation.
- Maintained highest levels of quality, safety and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures.
- Operated mobile imaging equipment to capture medical information at patients' bedsides, operating and emergency rooms.
- Updated Patients reports and daily logs for Radiologist use and permanent files.
- Submitted new system orders and completed related paperwork.
Education
Associate of Applied Science - Applied Science
Hagerstown Community College
Hagerstown, MD05.2005
Skills
- Patient-oriented
- Operations Management
- Process Improvement
- Staff and patient training/Development
- Policy and Program Development
- Insurance Processing
- Follow-up care
- Proactively solving issues
- Providing Information and Resources to patients
- Evaluating Quality of Care
Certification
- Certificate in Mammography from American Registry of Radiologic Technologists RT(R)
- Certificate in Radiology from American Registry of Radiologic Technologists RT(R)(M)
- First Aid/CPR
Timeline
Director of Radiology
Freeman Regional Health Services
2021.12 - Current
COVID-19 Contact Tracer
Baltimore County Department of Health
2020.09 - 2021.04
Mammography Technologist
Johns Hopkins Medicine
2018.03 - 2021.01
Mammography Technologist
American Radiology Services Inc.
2015.07 - 2020.09
Mammography Technologist/ Head QC Tech
University of Maryland Medical Center
2007.12 - 2015.06
Mammography Technologist
American Radiology Services Inc.
2005.05 - 2007.12
Associate of Applied Science - Applied Science
Hagerstown Community College
- Certificate in Mammography from American Registry of Radiologic Technologists RT(R)
- Certificate in Radiology from American Registry of Radiologic Technologists RT(R)(M)
- First Aid/CPR
Similar Profiles
Kailie BeckmanKailie Beckman
Certified Nursing Assistant at Freeman Regional Health ServicesCertified Nursing Assistant at Freeman Regional Health Services
Emma BrownEmma Brown
Executive Officer to the Deputy Chief Executive at NT Regional Health Services, NT Health, NTGExecutive Officer to the Deputy Chief Executive at NT Regional Health Services, NT Health, NTG
INDIKA WICKRAMASINGHE BANDARA WEDIWELA MUDIYANSELAGEINDIKA WICKRAMASINGHE BANDARA WEDIWELA MUDIYANSELAGE
Medical Officer of Health at Regional Directorate Of Health Services, Monaragala.(Ministry Of Health, Sri Lanka)Medical Officer of Health at Regional Directorate Of Health Services, Monaragala.(Ministry Of Health, Sri Lanka)