Noellen Brewer RT(R)(M) ARRT
Freeman,SD
Summary
Driven and compassionate Health Care professional with 19 years hands-on patient care experience in a fast-paced hospital environment. Accountable and responsible with a strong focus on patient care, healthcare navigation, benefit support, claims/billing, healthcare resources, and transition of care. I am a dedicated patient advocate adept at public and community relations, staff development and project management. A strong decision maker who understands the importance of compassion and patience. I am seeking a position to develop and implement new and innovative health care improvement processes to improve quality and patient care.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Director of Radiology
Freeman Regional Health Services
Freeman, SD
12.2021 - Current
- Developed and enforced radiology policies and standard procedures for patient imaging.
- Review medical reports with providers, and patients.
- Educate Patients on Imaging process, and procedures.
- Promoted excellence and efficiency of care as leader of a team of 6 radiology professionals.
- Oversees daily workflows.
- Communicated with patients with compassion while helping them coordinate additional care.
- Developed medical programs that promoted community health, and after treatment care.
COVID-19 Contact Tracer
Baltimore County Department of Health
Halethorpe, MD
09.2020 - 04.2021
- Maintained contact with supervisor and assigned Health Department officials to receive assignments and meet health department needs.
- Furnished case patients with contact information outlined in County protocol for local health department to support contact tracing.
- Explained importance of contact tracing to prevent disease transmission and keep communities healthy.
- Followed set protocol for contacting assigned newly diagnosed COVID-19 case patients and documented all contact attempts and timeframes.
- Received processed and tracked patient documentation with speed and accuracy.
- Leveraged scripted template to guide interview process, ask required questions and conduct interactions with professionalism and empathy.
Mammography Technologist
Johns Hopkins Medicine
Columbia, MD
03.2018 - 01.2021
- Oversaw day-to-day department operations, including scheduling, patient care coordination, and breast procedures.
- Delivered comprehensive training to Patients/technologists on equipment, breast positioning/anatomy, patient relations, and Breast Navigation
- Helped radiologist perform 2-10 breast biopsies each week.
- Completed mammograms, ultrasounds and other breast screenings.
- Educated patients on diagnostic imaging processes and positioning, and counseled patients to address concerns and answer inquiries.
- Improved operations by working with team members and customers to find workable solutions.
- Scheduled patient appointments for diagnostic, surgical,consultation services, and supplied education as needed.
- Maintained records by creating monthly reports, updating patients records and performing chart audits.
- Input patients information into spreadsheets and company database to provide Radiologist with quick access to essential patient data.
- Conducted evaluations of training courses to uncover areas in need of improvement.
Mammography Technologist
American Radiology Services Inc.
Columbia, MD
07.2015 - 09.2020
- Oversaw day-to-day department operations, including scheduling, patient coordination, inventory management, and department and equipment maintenance.
- Fostered relationships with patients to minimize patient anxiety and distress, and enhance cooperation.
- Verified patient details before completing any procedures.
- Delivered comprehensive training to students and new technologists on equipment, imaging processing, patient relations, and best practices.
- Captured and developed images following physicians' orders allowing proper diagnosis and treatment.
- Promoted commitment to patients by providing assistance, remaining professional and actively responding to questions and concerns.
- Maintained imaging equipment, assessing for issues and proper functionality after each use, troubleshooting concerns and escalating major issues to maintenance staff.
- Input patients information into spreadsheets and company database to provide radiologist with quick access to essential patients data.
- Updated patient reports and daily logs for radiologist use and permanent files.
- Cross-trained students and new technologists on multiple imaging devices, and prepared them for State boards.
Mammography Technologist/ Head QC Tech
University of Maryland Medical Center
Baltimore, MD
12.2007 - 06.2015
- Oversaw day-to-day department operations, including scheduling, patient coordination, inventory management, and department and equipment maintenance.
- Delivered comprehensive training to students and new technologists on equipment, imaging processing, patient relations, and best practices.
- Maintained currency on radiologic technology, and provided recommendations to leadership to update or replace equipment, including CR units and digital units.
- Educated patients on diagnostic imaging processes and positioning, and counseled patients to address concerns and answer inquiries.
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
- Improved operations by working with team members and customers to find workable solutions.
- Verified and updated patient information in company computer system.
- Updated patient reports and daily logs for radiologist use and permanent files.
- Completed evaluations of new employees to determine strengths and customize training.
- Cross-trained new technologists to do other imaging modality's , increasing job skills and productivity.
Mammography Technologist
American Radiology Services Inc.
Westminster, MD
05.2005 - 12.2007
- Educated patients on diagnostic imaging processes and positioning, and counseled patients to address concerns and answer inquiries.
- Positioned patients and x-ray and CT equipment, and implemented beam-restrictive devices and shielding techniques to minimize radiation exposure.
- Fostered relationships with patients to minimize patient anxiety and distress, and enhance cooperation.
- Maintained highest levels of quality, safety and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures.
- Operated mobile imaging equipment to capture medical information at patients' bedsides, operating and emergency rooms.
- Updated Patients reports and daily logs for Radiologist use and permanent files.
- Submitted new system orders and completed related paperwork.
Education
Associate of Applied Science - Applied Science
Hagerstown Community College
Hagerstown, MD05.2005
Skills
- Patient-oriented
- Operations Management
- Process Improvement
- Staff and patient training/Development
- Policy and Program Development
- Insurance Processing
- Follow-up care
- Proactively solving issues
- Providing Information and Resources to patients
- Evaluating Quality of Care
Certification
- Certificate in Mammography from American Registry of Radiologic Technologists RT(R)
- Certificate in Radiology from American Registry of Radiologic Technologists RT(R)(M)
- First Aid/CPR
Timeline
Director of Radiology
Freeman Regional Health Services
12.2021 - Current
COVID-19 Contact Tracer
Baltimore County Department of Health
09.2020 - 04.2021
Mammography Technologist
Johns Hopkins Medicine
03.2018 - 01.2021
Mammography Technologist
American Radiology Services Inc.
07.2015 - 09.2020
Mammography Technologist/ Head QC Tech
University of Maryland Medical Center
12.2007 - 06.2015
Mammography Technologist
American Radiology Services Inc.
05.2005 - 12.2007
Associate of Applied Science - Applied Science
Hagerstown Community College
- Certificate in Mammography from American Registry of Radiologic Technologists RT(R)
- Certificate in Radiology from American Registry of Radiologic Technologists RT(R)(M)
- First Aid/CPR
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