Noelle Zyada Reid
Las Vegas,NV
Summary
Detail-oriented healthcare professional trained in collecting blood and other biological specimens. Handle biohazards and sharps carefully while supporting patients and maintaining confidentiality of personal data. Certified Phlebotomy Technician successful at handling high workload with efficiency and skill. Also, a highly motivated and committed Certified Clinical Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Concierge
Nuwu Cannabis Marketplace
08.2023 - Current
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Medical Assistant/ Lab Supervisor
Harmony MediCall Spine , Sports & Pain
03.2023 - 09.2023
- Improved patient satisfaction by streamlining appointment scheduling and implementing effective communication strategies.
- Enhanced team efficiency by providing ongoing training, guidance, and support to medical assistants.
- Ensured compliance with healthcare regulations through regular audits and staff education.
- Increased patient flow by optimizing medical assistant schedules and delegating tasks appropriately.
Travel Medical Assistant
Marathon Health
08.2022 - 03.2023
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Medical Assistant-Dermatology
Mercy Health
06.2022 - 08.2022
- Direct patients to exam rooms, field questions and prepare for physician examinations.
- Assist with routine checks and diagnostic testing by collecting and processing specimens.
- Obtain pre- and post-treatment vital signs and weight.
- Document vital signs and health history for patients in clinic and hospital environments.
- Obtain client medical history, medication information, symptoms and allergies.
Pathology Satellite Support
University Of Michigan-Michigan Medicine
01.2022 - 05.2022
- Maintain strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
- Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
- Assist with ordering supplies and equipment, calibrating instruments and preventive maintenance.
- Demonstrate competence in collecting lab samples for testing.
- Prepare samples for centrifugation, aliquoting and preserving sample integrity.
Lab Technician
The University of Toledo Medical Center
03.2021 - 12.2021
- Minimize patient wait times and ER load, streamlining throughput to decrease time between admissions and floor placement.
- Obtain blood for testing by correctly performing venipuncture, finger sticks, and heel sticks.
- Maintain patient flow by quickly collecting samples and completing related paperwork.
- Demonstrate expertise in proper equipment use, blood volume requirements, and testing protocols.
- Verify matching tube, patient and test information, carefully checking all details at each stage.
Travel Phlebotomist
Impact Health Biometric Testing, Inc
01.2021 - 10.2021
- Avoid unnecessary infection risks by properly disposing of biohazards.
- Minimize risks of testing and treatment errors with consistent use of verification protocols for patient identities and biological samples.
- Manage station supplies, including tracking use and restocking bins between patients.
House Manager
Assured Health Services
03.2017 - 04.2019
- Write reports detailing support and service provided throughout each shift.
- Train and managed other staff members.
- Oversee estate budgets and paid bills on-time.
- Oversee employee training and all staff management tasks.
- Supervise residents preparing meals and handling chores and provide constructive feedback.
Education
Certification in Clinical Medical Assisting -
Ohio School of Phlebotmy
Columbus, OH07.2022
Certification in Phlebotomy -
Ohio School of Phlebotomy
Columbus, OH03.2021
Certification in Nursing Assistant -
Richards Health Academy
Toledo, OH03.2018
High School Diploma -
Saint Ursula Academy
Toledo, OH05.2011
Skills
- Microsoft Office Software
- Epic, Sunquest etc
- CPR/First Aid
- Medical Terminology
- Phlebotomy
- Supervising
- Examination Preparation
- Wound Care
- Operating EKG Equipment
- X-Ray Processing
- Medical Assistance
- Inventory Management
- HIPAA Compliance
Certification
- CCMA - Certified Clinical Medical Assistant
- PT - Phlebotomy Technician
- BLS/First Aid
Additional Information
- Authorized to work in the US for any employer
Timeline
Concierge
Nuwu Cannabis Marketplace
08.2023 - Current
Medical Assistant/ Lab Supervisor
Harmony MediCall Spine , Sports & Pain
03.2023 - 09.2023
Travel Medical Assistant
Marathon Health
08.2022 - 03.2023
Medical Assistant-Dermatology
Mercy Health
06.2022 - 08.2022
Pathology Satellite Support
University Of Michigan-Michigan Medicine
01.2022 - 05.2022
Lab Technician
The University of Toledo Medical Center
03.2021 - 12.2021
Travel Phlebotomist
Impact Health Biometric Testing, Inc
01.2021 - 10.2021
House Manager
Assured Health Services
03.2017 - 04.2019
Certification in Clinical Medical Assisting -
Ohio School of Phlebotmy
Certification in Phlebotomy -
Ohio School of Phlebotomy
Certification in Nursing Assistant -
Richards Health Academy
High School Diploma -
Saint Ursula Academy
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