Noely Maria Jimenez Serra
New York,NY
Summary
Motivated and compassionate professional with a strong interest in healthcare and a future career in nursing. Recently certified in Adult and Pediatric First Aid/CPR/AED through the American Red Cross, with proven ability to respond calmly and effectively in emergency situations. Fully bilingual in English and Spanish, allowing for clear communication with diverse communities. Quick learner with strong technical and organizational skills, committed to providing care, support, and reliability in every role. Holds a valid driver’s license and brings a dependable, people-centered approach to teamwork and patient care.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Home Health Care Manager
Archcare
06.2023 - Current
- Led care and coordination efforts to improve access and outcomes for vulnerable populations.
- Ensure that patients receive high quality care in the comfort of their homes.
- Connected members to medical providers and assisted with solving social issues that were encountered.
- Utilized Spanish to develop connections with the bilingual community.
- Adapted to changing priorities in the dynamic healthcare environment while maintaining a highly collaborative working style.
Receptionist Administrator
Zen Shu Wellness & Luxury Spa
03.2025 - Current
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Coordinated office communications, handling phone calls, emails, and correspondence with professionalism.
- Maintained accurate records and files using electronic document management systems for easy retrieval.
- Developed and implemented administrative procedures to enhance workflow efficiency across departments.
- As well translated between Spanish-speaking workers and supervisors.
Intern/Site Supervisor/Supporting Artist
People’s Theatre Project
07.2019 - Current
- Administered theater camp for ages 5 years old to 14 years old, casting and directing end-of-summer performance.
- Facilitated daily operations including theater games and activities, breaks for lunch, substituted teacher-role, and encouraged student participation as Supporting Artist.
- Reported on teacher’s performance, incidents within class, parent feedback, and student progression, creating appropriate forms for each report.
Group Teacher/Activities Specialist
The YM & YWHA
02.2023 - 05.2023
- Partner with Harbor Heights Middle School to facilitate after-school program designed to teach film techniques, directing strategies, acting, and production from start to finish.
- Develop programs and activities for 10+ students ages 11-14 years old based on day’s learning outcomes and objectives.
- Utilized Spanish to develop connections with bilingual students and create a safe space to discuss culture and diversity.
Engagement Assistant
Manhattanville College Community Life
01.2023 - 05.2023
- Designed eye-catching posters and flyers for campus activities, utilizing Canva and marketing techniques for promotion as well as necessary administrative forms and sheets for daily operation.
- Successfully managed multiple projects and coordinated events, including Quad Jam and Y2K Party, ensuring success through student feedback, requests, and detailed project management from start to finish.
- Provided valuable student perspective to assist with the development of engagement tactics and effective invitations, received recognition for outstanding contributions to campus activities and events and improving student experience.
Stage Manager
Manhattanville Dance and Theatre
11.2022 - 11.2022
- Supervised production of 25+ performers in fall dance concert, ensuring a smooth-running event with 4 hours of programming.
- Managed scheduling of rehearsals, program development, communicating with dancers and crew about artistic requests.
- Organized meticulous binder of blocking and calls and developed skills on lighting board.
Audio and Visual Technician
Manhattanville College
09.2019 - 05.2020
- Completed technology set-up and breakdown for campus events including microphones, speakers, computers, slides, monitors, Smart Board projectors.
- Troubleshooted technology issues as reported by faculty and staff, reporting back to supervisor on intricate complications.
Actress
People’s Theatre Luna Ensemble
10.2013 - 06.2019
- Created pieces based on issues impacting our society, composed songs, choreography and monologues for various organizations including NYC Mayor’s Office for Immigrant Affairs, local theaters, and grade-schools.
- Featured on cover Manhattan Times for impactful community work.
- Acted in In the Heights, 2021 as background performer alongside Lin Manuel Miranda & Anthony Ramos.
Education
Bachelor of Arts - Theater, Communications
Manhattanville College
Purchase, NY05.2023
Skills
- Bilingual in Spanish and English
- Proficient in Microsoft Office Suite and Google Workspace
- Social media management
- Front desk management
- Case management expertise
- Computer Literate
Certification
- Certified Adult and Pediatric First Aid/CPR/AED, American red Cross, October 2025- October 2027
- Valid Driver's license, New York
AWARDS & ACHIEVEMENTS
Manhattanville Achievement Program | Board of Trustees Scholarship | Manhattanville Grant
ADDITIONAL EXPERIENCE
- Server/Cashier, Craving Cuisine, White Plains, NY Jan. 2022 – Sept. 2022
- Crew Member, Chipotle, White Plains, NY Jan. 2022 – Sept. 2022
- Barista, Starbucks, White Plains, NY Sept. 2020 – Nov. 2021
- Intern, Cornell University Hydroponic Aquaponics, New York, NY Sept. 2018 – June 2019
LEADERSHIP ACTIVITIES
- Student Coordinator, Creative Expression Through Art w/ Coachman Family Center, 2023
- President and Social Media Coordinator, Latin American Student Organization, 2019 – 2023
- Vice President and Social Media Coordinator, Latin Fusion Club, 2019 – 2023
- Activist/Speaker for Bilingual Middle School Preservation 2023
- Panelist for Human Rights Awareness Day: Youth Activism | Activist for Immigrant Rights in Albany, NY, 2019
Timeline
Receptionist Administrator
Zen Shu Wellness & Luxury Spa
03.2025 - Current
Home Health Care Manager
Archcare
06.2023 - Current
Group Teacher/Activities Specialist
The YM & YWHA
02.2023 - 05.2023
Engagement Assistant
Manhattanville College Community Life
01.2023 - 05.2023
Stage Manager
Manhattanville Dance and Theatre
11.2022 - 11.2022
Audio and Visual Technician
Manhattanville College
09.2019 - 05.2020
Intern/Site Supervisor/Supporting Artist
People’s Theatre Project
07.2019 - Current
Actress
People’s Theatre Luna Ensemble
10.2013 - 06.2019
Bachelor of Arts - Theater, Communications
Manhattanville College
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