Noemi Arce
Covina,CA
Summary
Results-driven Operations Manager with a proven track record in enhancing operational efficiency and delivering tailored solutions. Skilled in team collaboration and employee engagement, contributing to exceptional customer satisfaction.
Overview
24
24
years of professional experience
Work History
Operations and Office Manager
Cor-Tech
West Covina, California
12.2016 - 06.2024
- Led daily operations and supervised a team of 6 staff members, ensuring timely and accurate fulfillment of all client workforce needs
- Designed and implemented a 24/7 onsite staffing program for a high-volume client, improving service efficiency and responsiveness
- Developed and delivered customized onboarding and orientation programs aligned with client-specific requirements
- Managed full-cycle recruitment, including sourcing, interviewing, hiring, and onboarding candidates
- Administered end-to-end payroll processing for a high-volume temporary workforce, ensuring accuracy and compliance with company policies and labor regulations
- Reviewed and approved employee timecards, resolved payroll discrepancies, and ensured timely weekly payroll submissions
- Coordinated with accounting and HR to manage wage adjustments, bonuses, and client-specific pay structures
- Maintained payroll records and ensured compliance with federal and state wage and hour laws
- Assisted with audits, reporting, and documentation related to payroll and billing processes
- Addressed employee payroll inquiries, providing timely resolution and maintaining high levels of employee satisfaction
- Strengthened client partnerships by delivering consistent service quality and proactive communication
- Streamlined internal processes to improve operational efficiency and reduce turnaround times
CEO
Resources for Staffing
West Covina, California
01.2000 - 12.2016
- Developed and implemented strategic business plans to increase company profitability.
- Led strategic planning to enhance organizational growth and operational efficiency.
- Oversaw company operations, ensuring alignment with industry standards and best practices.
- Cultivated partnerships with clients to understand staffing needs and deliver tailored solutions.
- Monitored market trends to identify new opportunities for business expansion.
- Promoted a positive workplace culture through team-building activities and employee engagement programs.
- Recruited, trained, mentored, and managed employees at all levels within the organization.
- Analyzed market trends and customer data to inform decision-making processes.
- Developed strategies for improving customer service standards throughout the company.
Education
High School Diploma -
Balwin Park High School
Baldwin Park, CASkills
- Operations oversight
- Office administration
- HR management
- Payroll processing
- Business operations
- Client management
- Client relations
- Team leadership
- Staff management
- Time management
- Documentation and control
Languages
Spanish
Professional
Timeline
Operations and Office Manager
Cor-Tech
12.2016 - 06.2024
CEO
Resources for Staffing
01.2000 - 12.2016
High School Diploma -
Balwin Park High School