Noemi Barragan
Houston,TX
Summary
Dedicated And customer-focused with experience in customer-facing roles, market research, retail sales, And hospitality. Proven ability to deliver exceptional customer experiences, drive loyalty. And exceed customer satisfaction goals. Skilled in communication, active listening, and team collaboration.
Overview
3
3
years of professional experience
Work History
Call Center Representative
ReconMR
11.2023 - 02.2025
- Conducted telephone surveys with respondents, gathering data and insights on various topics.
- Built rapport with respondents, creating a comfortable and trusting atmosphere for effective data collection.
- Demonstrated adaptability and flexibility in handling diverse respondent interactions.
- Worked efficiently to meet or exceed productivity and quality standards.
Valet Attendant
ABM Parking Services
02.2023 - 10.2023
- Welcomed arriving guests and explained car retrieval procedures.
- Established positive guest interactions through consistent delivery of excellent customer service.
- Coordinated with team members to ensure seamless service.
- Maintained accurate records and ensured ticket accuracy
Retail Sales Associate
Kohls Department Store
11.2021 - 08.2023
- Processed returns and exchanges efficiently within company guidelines.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Collaborated with colleagues to achieve sales goals, promote products, and maintain a positive store culture.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
Education
High School Diploma -
James Madison High School
Houston, TX06.2022
Skills
- Call handling
- Customer service
- Communication skills
- Time management
- Team collaboration
- Active listening
- Inbound phone calls
- Answering questions
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Call Center Representative
ReconMR
11.2023 - 02.2025
Valet Attendant
ABM Parking Services
02.2023 - 10.2023
Retail Sales Associate
Kohls Department Store
11.2021 - 08.2023
High School Diploma -
James Madison High School
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