My strong problem-solving skills and teamwork in my roles at LA Fitness, Crumbl Cookies, and McDonald's, have significantly improved member satisfaction and operational efficiency. I excel in customer service and communication, always aiming to foster positive experiences and maintain high standards of service.
At LA Fitness I specialize in greeting and assisting members and guests with a professional and friendly demeanor. I efficiently manage phone communications and handle member inquiries, ensuring accurate and helpful information about services and programs is provided.
At Crumbl Cookie I was responsible for providing an exceptional customer service experience, ensuring the highest quality of products, and maintaining a clean and welcoming store environment. I performed various tasks including baking, decorating cookies, customer service, and cash handling.
As a McDonald's crew member, I was responsible for delivering exceptional customer service by greeting customers promptly, taking accurate orders, and handling transactions efficiently. I worked collaboratively with team members to ensure smooth operations and support during busy periods.
Customer Engagement
Problem Solving
Team Work
Certified Nursing Assistant
Caregiver
First Aid
CPR Certified
Servsafe Food Handler