Enthusiastic and adaptable professional with a strong foundation in customer service and patient transport. Recognized for effective communication and attention to detail, committed to improving patient satisfaction and operational efficiency in hospitality and healthcare environments.
Overview
2
2
Languages
1
1
Certification
4
4
years of professional experience
Work History
Patient Transporter/Asset Management
AdventHealth
Tampa, FL
05.2026 - Current
Supported safe patient transport between hospital departments.
Assisted nursing staff with patient mobility and comfort during transfers.
Followed safety and HIPAA guidelines during patient movement.
Shared patient needs and transport schedules with medical staff.
Helped improve patient satisfaction, patient flow, and workflow efficiency.
Tracked hospital equipment quantities and maintained accurate counts.
Communicated with other hospital floors regarding unit needs.
Used Epic for patient documentation and scheduling support.
Front Desk Receptionist/Guest Service Representative
Opal Sands Resort
Clearwater Beach, Florida
11.2025 - 05.2026
Supported smooth guest check-in and check-out, improving guest satisfaction.
Coordinated room assignments and handled special requests, delivering personalized guest service.
Assisted housekeeping staff by sharing room status updates promptly.
Used reservation software to update room availability and rates.
Answering phone calls regarding in house guest, and other inquiries about the property
Kept accurate booking records and guest preferences to support tailored service.
Cashier
Altitude Trampoline Park
01.2023 - 10.2025
Processed customer transactions efficiently using the POS system.
Implemented best practices for customer service, enhancing guest experiences and satisfaction.
Trained new cashiers on transaction processes and customer interaction techniques.
Maintained cash register accuracy through diligent counting and reconciliation.
Assisted customers with inquiries and provided information on park attractions.
Built relationships with customers, fostering loyalty and encouraging repeat business.
Collaborated with team members, streamlining park operations during peak hours.
Education
LPN - Practical Nursing
Erwin Technical College
Tampa, FL
03-2028
High School Diploma -
Howard W. Blake High School
Tampa, FL
05-2025
Skills
Patient care
Compassionate patient care
Patient mobility techniques
Safety protocols
Electronic health records
Effective communication
Problem solving
Attention to detail
Customer service
Guest relations
Calm under pressure
Work ethic and integrity
Certification
NRAHP Phlebotomy Certification
CPR/BLS Certification
Iv Certification
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Patient Transporter/Asset Management
AdventHealth
05.2026 - Current
Front Desk Receptionist/Guest Service Representative
Patient Transporter / Trainer / Team Lead / Asset Management Technician at AdventHealth TampaPatient Transporter / Trainer / Team Lead / Asset Management Technician at AdventHealth Tampa