Noemi Dominguez
Corona,CA
Summary
Experienced Accounts Receivable and Credit & Collections professional skilled in billing, payment processing, account reconciliation, and customer service. Strong communicator with excellent organizational and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Credit & Collection Specialist
ACTION GYPSUM SUPPLY
Chino, California
03.2022 - Current
- Evaluate the creditworthiness of new customers by reviewing credit reports, financial statements, and trade references.
- Monitored accounts aging reports and proactively followed up on overdue invoices to ensure timely payments.
- Conducted collection activities through phone, email, and in-person communication to resolve delinquent balances and minimize losses.
- Maintained accurate documentation of collection activities to ensure compliance and facilitate follow-up. and ensure required deadlines are met.
- Referred uncollectible accounts to legal for action.
- Partnered with sales teams, branch managers, and directors to address high-risk accounts and develop targeted collection strategies.
- Maintain professional customer relationships while effectively communicating payment expectations.
- Release pending orders for shipment after reviewing account is in good standing
- Contacted customers regarding past-due balances and resolved billing questions
- Established new job entries in CRM system to streamline material delivery process. in CRM system with correct address to deliver materials.
- Process electronic checks and credit card payments, attach correct remittance for each payment.
Accounts Receivable Clerk
AIRCRAFT SPRUCE AND SPECIALTY
Corona, CA
06.2015 - 02.2022
- Monitored incoming payments and applied them accurately to customer accounts, ensuring up-to-date financial records.
- Followed up on overdue invoices through collection calls and payment reminder emails, ensuring timely payment and maintaining cash flow.
- Resolved billing discrepancies, disputes, and account issues via responsive customer service, improving customer satisfaction and retention.
- Reviewed invoices to ensure required information, including purchase order numbers, payment terms, and tax rates, were accurate and complete.
- Established new customer accounts and maintained appropriate credit terms.
- Processed daily credit memos and RMAs to maintain accurate financial records and support customer transactions.
- Performed daily bank reconciliations to support accurate financial records.
- Provided support during month-end closing to maintain timely and accurate financial statements. and processing new monthly statements.
- Release new orders for shipment as long as accounts are current.
- Updated customer information upon request.
- Processed electronic payments for customer invoices, ensuring efficient transaction handling.
Education
High School Diploma -
Centennial High School
Corona, CASkills
- Credit risk assessment
- Aging report analysis
- Billing & Invoicing
- Payment processing
- Account reconciliation
- Month-End Closing
- Microsoft Excel
- Dispute resolution
- Account management
- Cross-functional collaboration
- Negotiation techniques
- Customer Service
Languages
- English
- Spanish
Timeline
Credit & Collection Specialist
ACTION GYPSUM SUPPLY
03.2022 - Current
Accounts Receivable Clerk
AIRCRAFT SPRUCE AND SPECIALTY
06.2015 - 02.2022
High School Diploma -
Centennial High School