NOEMI GONZALEZ
Elgin,Illinois
Summary
Supported physician clinical staff and patient needs through patient intake, scheduling, insurance verification, EMR documentation, and HIPAA-compliant operations in fast-paced healthcare environments.
Overview
2
2
Languages
14
14
years of professional experience
Work History
Medical Assistant / Receptionist
Independent Medical Examiners LLC
Chicago, IL
08.2024 - Current
- Supported patient intake and prepared patients for medical exams.
- Collected vital signs, medical histories, and presenting symptoms accurately.
- Maintained current patient records in compliance with HIPAA requirements.
- Coordinated scheduling and daily workflow with physicians.
- Provided medical translation support as needed.
- Supported accurate patient documentation through electronic health record (EHR) systems.
- Assisted with preliminary assessments and collected vital signs for healthcare providers.
Medical Receptionist
Ascension Medical Group Illinois
Hoffman Estates, IL
01.2019 - Current
- Greet and check patients in and out while maintaining a professional environment
- Schedule appointments and manage high-volume phone calls
- Verify insurance eligibility and process prior authorizations
- Collect co-payments and outstanding balances
- Handle medical record requests and maintain patient confidentiality
- Pediatrics and obgyn care
Caregiver
Little Angels / Marklund
Elgin Il
01.2013 - 01.2022
- Provided personal care including hygiene, feeding, and mobility assistance
- Administered medications according to care plans
- Assisted with daily living activities and meal preparation
Patient Transporter
Amita Health (Ascension)
01.2018 - 01.2019
- Safely transported patients using wheelchairs, stretchers, and hospital beds
- Assisted with patient transfers and positioning for procedures
- Communicated instructions clearly to patients and family members
Education
High School Diploma - undefined
Elgin High School
01.2010
Skills
- Coordinated patient access flow and scheduling processes to support clinic operations
- Managed insurance eligibility review and prior authorization coordination for timely patient care
- Maintained accurate EMR records to support clinical documentation and workflow integrity
- Applied HIPAA privacy standards across patient-facing interactions and administrative responsibilities
- Documented vital signs and patient history information for care teams
- Prioritized multiple responsibilities to support efficient daily operations
- Strengthened patient relations through respectful, responsive communication
- Delivered bilingual communication support to improve patient understanding and service quality
- Navigated Athena EMR to support documentation and scheduling needs
- Navigated Epic EMR to support documentation and scheduling needs
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant / Receptionist
Independent Medical Examiners LLC
08.2024 - Current
Medical Receptionist
Ascension Medical Group Illinois
01.2019 - Current
Patient Transporter
Amita Health (Ascension)
01.2018 - 01.2019
Caregiver
Little Angels / Marklund
01.2013 - 01.2022
High School Diploma - undefined
Elgin High School