Noemi Medina
Winter Garden,FL
Summary
Detail-oriented and highly organized Crew Scheduler with extensive experience in the airline and real estate industries. Proficient in optimizing crew assignments, ensuring regulatory compliance, and maintaining operational reliability. Skilled in customer relations, task prioritization, and leveraging systems such as Sabre and FLICA. Bilingual in Spanish, with a proven ability to deliver results in fast-paced environments and consistently meet organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pilot & FA Crew Scheduler II
Spirit Airlines Inc.
11.2022 - Current
- Managed crew assignments, ensuring full compliance with FARs, CBAs, and company policies
- Oversaw the rescheduling or reassignment of flight crews in response to operational needs, optimizing crew utilization and ensuring operational reliability
- Handled absence notifications, scheduled replacements, and monitored check-ins to ensure smooth operations
- Coordinated crew lodging, ground transportation, and deadhead bookings
- Addressed crew and pairing exceptions proactively, ensuring optimal resource allocation and regulatory compliance
Licensed Real Estate Salesperson
Nest Seekers International
07.2014 - Current
- Drove property sales through effective marketing, advertising, open houses, and MLS
- Provided expert guidance to clients on current market trends, sales strategies, and investment opportunities
- Cultivated and maintained relationships with key industry players, including bankers, appraisers, and lenders
- Managed the full sales cycle, overseeing transactions from initiation to successful closing while ensuring exceptional client satisfaction
Customer Support
JetBlue Airways Corp.
10.2021 - 10.2022
- Delivered high-level customer service via inbound calls, emails, and chats in a high-volume environment
- Effectively resolved customer inquiries, complaints, and concerns while promoting products and services
- Conducted detailed research on flight information, compensation requests, and company policies, ensuring customer needs were met promptly
- Managed escalated customer situations with professionalism, contributing to improved customer retention
Education
Bachelor of Science -
Mercy College
Dobbs Ferry, NYHigh School Diploma -
Lincoln High School
Yonkers, NYAircraft Dispatcher -
TAS Technical Aviation Services
01.2025
Skills
- Crew Scheduling & Operational Reliability
- Aviation Regulations Compliance (FARs, CBAs)
- Customer Service & Support
- Task Prioritization & Decision-Making
- Sabre & FLICA Expertise
- Real Estate Sales & Marketing
- Microsoft Office: Outlook, Excel, PowerPoint, Word
- Bilingual: Spanish (Native)
Certification
- NY Real Estate Salesperson License
- SAFE Mortgage Loan Originator
- MLO 20-Hour SAFE Comprehensive Course
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Pilot & FA Crew Scheduler II
Spirit Airlines Inc.
11.2022 - Current
Customer Support
JetBlue Airways Corp.
10.2021 - 10.2022
Licensed Real Estate Salesperson
Nest Seekers International
07.2014 - Current
High School Diploma -
Lincoln High School
- NY Real Estate Salesperson License
- SAFE Mortgage Loan Originator
- MLO 20-Hour SAFE Comprehensive Course
Bachelor of Science -
Mercy College
Aircraft Dispatcher -
TAS Technical Aviation Services
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